Tag: complaint

Introduction When setting up your email sending infrastructure and connections to APIs it is necessary to ensure proper setup. It is also important to ensure that after making changes to your sending pipeline that you verify that your application is working as expected. Not only is it important to test your sending processes, but it’s […]

(Edited May 22, 2019)—We’ve removed the documentation for this solution from the Amazon SES Developer Guide. Several components of this solution became outdated since we originally posted this article. We plan to fix the outdated components at some point in the future and re-publish the documentation. We’re leaving this post up in the interest of […]

You are an email sender.  You’re most likely sending to real people.  When should you call it quits and stop mailing a person?  That’s an easy question to answer if your recipient requests to be unsubscribed.  You should remove those email addresses immediately.  If your recipient complains and you receive that complaint via an Amazon […]

On July 24th we presented a webinar on managing your feedback with Amazon SES.  In case you missed it, here’s the recording.