AWS Cloud Operations & Migrations Blog
Author: Michael Haken
Michael is a Principal Solutions Architect on the AWS Strategic Accounts team where he helps customers innovate, differentiate their business, and transform their customer experiences. He has 15 years’ experience supporting financial services, public sector, and digital native customers. Michael has his B.A. from UVA and M.S. in Computer Science from Johns Hopkins. Outside of work you’ll find him playing with his family and dogs on his farm.
Detecting gray failures with outlier detection in Amazon CloudWatch Contributor Insights
You may have encountered a situation in the past where a single user or small subset of users of your system are reporting an event that is impacting their experience, but your observability systems didn’t show any clear impact. The discrepancy between the customer’s experience and the system’s observation of its health is referred to […]