Tag: SaaS Agents

Agentic AI represents the third major platform shift in enterprise software, transforming how SaaS is built, priced, distributed, and consumed by a hybrid workforce of humans and autonomous agents. Learn how ISVs can capture this growth opportunity by building on Amazon Bedrock AgentCore for production-ready agentic deployments, making their capabilities discoverable through open protocols such as MCP and using AWS Marketplace for outcome-based pricing models that capture the measurable value agents create.

You can manage agents in a multi-tenant SaaS environment using AWS IoT Core. Review a solution that offers a modular and secure approach to register and manage agents. It relies on AWS managed services to offload the heavy lifting of implementing and maintaining those mechanisms, and provides scalability, elasticity, and availability. Using AWS IoT Core for agent management provides various capabilities for managing, securing, and analyzing usage and sent data from the registered agents.

SaaS products frequently use agents to gather data, execute actions, communicate with remote components, and run other product-related tasks in remote environments. These agents can be deployed in multiple forms and for multiple purposes. If you manage multi-tenant SaaS environments and use agents, you face some unique challenges. Implementing such a solution requires adequate design. This post focuses on the deployment and management of agents in a SaaS environment.