AWS Partner Network (APN) Blog
Tag: ServDesk
Building Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk
Servion started collaborating with AWS on hosting custom applications built for contact center customers. This helped Servion acquire knowledge of AWS services related to security, administration, load balancing, database, and networking. Learn how to build differential and personalized experiences using Amazon Connect contact flows, AWS Contact Center Intelligence (CCI) services, and ServDesk agent widgets.