AWS Contact Center
Category: Partner solutions
Integrate your AI-powered IVR/IVA for seamless customer interactions with Amazon Connect
Introduction If your business has a contact center, you may be looking to leverage the power of generative artificial intelligence (AI) to enhance user experience and agent productivity. Features such as agent assist or intelligent bots have been gaining traction as a result of this push towards contact center AI-assisted modernization. Many of our customers […]