AWS Machine Learning Blog

Tag: Twilio

Use Amazon Lex as a conversational interface with Twilio Media Streams

Businesses use the Twilio platform to build new ways to communicate with their customers: whether it’s fully automating a restaurant’s food orders with a conversational Interactive Voice Response (IVR) or building a next generation advanced contact center. With the launch of Media Streams, Twilio is opening up their Voice platform by providing businesses access to […]