Category: Partner solutions

Learn more about how MoEngage integrated their customer engagement platform with Amazon Connect, creating a connected customer experience ecosystem. The integration combines MoEngage’s data-driven insights and omnichannel capabilities with Amazon Connect’s AI-native contact center to deliver context-aware interactions across all touchpoints. Organizations gain a 360-degree view of customers, orchestrate connected journeys, and transform reactive customer service into proactive, personalized experiences that drive satisfaction and measurable business outcomes.

This blog covers a recap of 2025 enhancements to the AWS Specialization Program, including streamlined validation processes that reduced application time by 70%, enhanced AWS Marketplace visibility through badging and co-sell scoring, additional marketing funding, new AI categories, and more.

Tines connects AWS Security Hub with security and IT tools to enrich alerts and automate resolution. Through intelligent workflows, teams can balance human insight with automation to achieve faster, more reliable security outcomes.

Talkdesk Customer Experience Automation (CXA), built on AWS, transforms customer engagement through Agentic AI and large language models. This AI-powered platform helps enterprises automate outcomes, delivering personalized, intelligent service at scale through multi-agent orchestration and real-time data access. Organizations have achieved 50% faster resolution times, improved compliance, and accelerated deployment in regulated industries. By leveraging AWS’s scalable infrastructure, Talkdesk CXA enables consistent experiences across all channels, generates actionable insights, and significantly lowers cost-to-serve—enhancing both customer satisfaction and employee productivity across retail, financial services, healthcare, and public sector organizations.

Kiwa Digital partnered with Custom D to build CultureQ, a culturally governed platform for preserving Indigenous languages and knowledge. CultureQ is built using Caitlyn, Custom D’s white-label generative AI platform on AWS and powered by Amazon Bedrock. The solution enables secure, community-controlled access to trusted cultural resources while supporting language revitalisation in the digital age.

Unlock the secrets to boosting productivity, innovation, and employee engagement by making digital and AI upskilling your organization’s competitive advantage. Discover how leading companies like Terrascope and Kyndryl transformed their teams and business outcomes with AWS-powered learning programs—see the real impact inside.

Discover how Blux, a B2B SaaS startup, successfully implemented their personalized product recommendation service using AWS EKS architecture. Follow their technical journey of building an AI-powered recommendation system that delivers 7x improvement in conversion rates with just 2-3 hours of implementation time.

Sembix Studio is a no-code, AI-powered solution that helps public sector organizations modernize legacy applications faster and more affordably than traditional approaches. Built on Amazon Bedrock, it uses generative AI and automated workflows to intelligently analyze existing systems and rewrite them into modern cloud applications. Education Service Center Region 13 in Texas showcased the power of this approach by developing Pulse, an AI-powered teacher assistant, in just six weeks.

AWS Transform composability empowers AWS Partners to create specialized AI agents for industry-specific mainframe modernization, combining deep partner expertise with AWS Transform’s intelligent transformation capabilities. Through multi-agent collaboration, partners develop customized solutions that address unique requirements across healthcare, banking, and government sectors – accelerating modernization from years to months while achieving 30-40% cost savings compared to traditional approaches.

Discover how Trend Vision One™ and AWS services work together to address the most critical cloud security risks. Managing cloud risk requires more than merely deploying security features—it demands a continuous, integrated approach. Trend Vision One™ offers a comprehensive risk management platform that combines attack surface discovery, risk assessment and prioritization, and mitigation options to complement AWS solutions and strengthen your security posture in the cloud.