AWS News Blog

Category: Artificial Intelligence

New generative AI features in Amazon Connect, including Amazon Q, facilitate improved contact center service

If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take […]

New Amazon Q in QuickSight uses generative AI assistance for quicker, easier data insights (preview)

Today, I’m happy to share that Amazon Q in QuickSight is available for preview. Now you can experience the Generative BI capabilities in Amazon QuickSight announced on July 26, as well as two additional capabilities for business users. Turning insights into impact faster with Amazon Q in QuickSight With this announcement, business users can now […]

Introducing Amazon Q, a new generative AI-powered assistant (preview)

Update April 30, 2024: Amazon Q Business now generally available! Today, we are announcing Amazon Q, a new generative artificial intelligence- (AI)-powered assistant designed for work that can be tailored to your business. You can use Amazon Q to have conversations, solve problems, generate content, gain insights, and take action by connecting to your company’s […]

Upgrade your Java applications with Amazon Q Code Transformation (preview)

Update April 30, 2024: Amazon Q Developer now generally available! As our applications age, it takes more and more effort just to keep them secure and running smoothly. Developers managing the upgrades must spend time relearning the intricacies and nuances of breaking changes and performance optimizations others have already discovered in past upgrades. As a […]

Improve developer productivity with generative-AI powered Amazon Q in Amazon CodeCatalyst (preview)

Today, I’m excited to introduce the preview of new generative artificial intelligence (AI) capabilities within Amazon CodeCatalyst that accelerate software delivery using Amazon Q. Accelerate feature development – The feature development capability in Amazon Q can help you accelerate the implementation of software development tasks such as adding comments and READMEs, refining issue descriptions, generating […]

Amazon Q brings generative AI-powered assistance to IT pros and developers (preview)

Update April 30, 2024: Amazon Q Developer now generally available! Today, we are announcing the preview of Amazon Q, a new type of generative artificial intelligence (AI) powered assistant that is specifically for work and can be tailored to a customer’s business. Amazon Q brings a set of capabilities to support developers and IT professionals. […]

Guardrails for Amazon Bedrock helps implement safeguards customized to your use cases and responsible AI policies (preview)

As part of your responsible artificial intelligence (AI) strategy, you can now use Guardrails for Amazon Bedrock (preview) to promote safe interactions between users and your generative AI applications by implementing safeguards customized to your use cases and responsible AI policies. AWS is committed to developing generative AI in a responsible, people-centric way by focusing […]

Agents for Amazon Bedrock is now available with improved control of orchestration and visibility into reasoning

Back in July, we introduced Agents for Amazon Bedrock in preview. Today, Agents for Amazon Bedrock is generally available. Agents for Amazon Bedrock helps you accelerate generative artificial intelligence (AI) application development by orchestrating multistep tasks. Agents uses the reasoning capability of foundation models (FMs) to break down user-requested tasks into multiple steps. They use […]