AWS Compute Blog

Category: Serverless

Analyzing Freshdesk data using Amazon EventBridge and Amazon Athena

This post is written by Shashi Shankar, Application Architect, Shared Delivery Teams Freshdesk is an omnichannel customer service platform by Freshworks. It provides automation services to help speed up customer support processes. The Freshworks connector to Amazon EventBridge allows real time streaming of Freshdesk events with minimal configuration and setup. This integration provides real-time insights […]

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Extensions cache architecture diagram

Caching data and configuration settings with AWS Lambda extensions

This post is written by Hari Ohm Prasath Rajagopal, Senior Modernization Architect and Vamsi Vikash Ankam, Technical Account Manager In this post, I show how to build a flexible in-memory AWS Lambda caching layer using Lambda extensions. Lambda functions use REST API calls to access the data and configuration from the cache. This can reduce […]

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