AWS Executive in Residence Blog

Category: Innovation and Reinvention

The Three Phases of AI Ops: Steps to Intelligent Cloud Operations

by Sid Arora, Sr. Product Manager, AWS Managed Services and Vieng Soukhavong, Global Head of Operations for AWS Managed Services introduction by Mark Schwartz, Enterprise Strategist Our Amazon Managed Services (AMS) group operates customer workloads in the cloud. It has learned a great deal from doing so and has devised innovative solutions for achieving high levels of reliability […]

The Frozen Middle—Part Two: Thawing

In my previous post I talked about the presumed challenge of the “frozen middle”—the middle managers who seem to resist transformation even when both the leaders of the organization and the hands-on executors want to see it happen. In that post I discussed the changing role of middle management and the critical role middle managers […]

The Future of Faster Enterprises

There’s a disturbing trend in business today of shorter and shorter company lifespans: the average tenure of an S&P company today is a mere 15 years, compared to 67 years in the 1920s.1 Moreover, in the last 20 years the number of domestic companies on the US Stock Exchange has dropped by half.2 While there are a […]

The Frozen Middle—Part One: Understanding

First in a two-part series In many of our conversations with customers, we hear talk of a “frozen middle”—middle managers in IT who are reluctant to change and either block or slow down attempts at transformation. The idea is that senior leadership wants to gain the benefits of the cloud and digital transformation while line […]

Addressing the Digital Workforce Gap through Diversity and Inclusion

A frequent topic in our conversations with enterprise leaders is just how difficult it is to find people with the right skills for the digital age. We often suggest that their go-to-strategy should be to grow talent internally, developing the skills of people they already employ (an earlier blog post covers this subject as well). But […]

Announcing my New Book, War & Peace & IT – a Resource for Enterprise Leaders in the Digital Age

I’m very excited to announce that today is the official publication date of my latest book, War & Peace & IT: Business Leadership, Technology, and Success in the Digital Age. It is intended as the hitherto missing book for senior enterprise executives on how best to work with their technology organizations to accomplish their digital […]