AWS Cloud Enterprise Strategy Blog

Category: Innovation and Reinvention

Raising the IT IQ: An Executive Education

“Human behaviour flows from three main sources: desire, emotion, and knowledge.” Plato As with many subjects, Plato was ahead of his time in understanding the challenges of a CIO. In many businesses today, we have excelled at the desire (“We will lead our industry with digital transformation.”) and the emotion (“I’m passionate about transforming our […]

Experiment More, Fail Less

“I never lose. I either win or I learn” Nelson Mandela A phrase that I find is not resonating well with enterprise executives is “fail fast.” Despite the best attempts to justify this exhortation, executives at an airline, financial, or restaurant company are clearly not going to embrace accepting a philosophy where the wrong type of […]

Embracing Organisational Tensions: The Balance of Power in Multi-National Companies

Although new to AWS, I am already hearing similar stories from enterprise customers regarding their challenges as they look to proactively grow and even disrupt their own businesses. While our AWS customers are interested in the technology, their stories more commonly address organisational, people, and process challenges. In this post, I will address some of […]

Technology Agility

Does Your Technology Organization Have a Nimbleness Metric?

Application modernization is one of the big drivers of cloud adoption, with enterprises considering it as an opportunity to not just reduce operating costs as they move their core technology to the cloud, but also to improve performance, resiliency, and speed of delivery for new products and features. Enterprises also begin to modernize their architecture […]

Creating Remarkable Customer Experiences: Priorities, Experimentation, and Inclusion

One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]

Continuous Transformation: Stop Stopping

We hear a lot of talk these days about digital transformation. Enterprises see that they need to take advantage of new digital technologies and management techniques to become nimbler and to deepen their relationships with customers. Their technology now looks antiquated compared to the digital services they use every day; their processes seem slow compared […]

The Three Phases of AI Ops: Steps to Intelligent Cloud Operations

by Sid Arora, Sr. Product Manager, AWS Managed Services and Vieng Soukhavong, Global Head of Operations for AWS Managed Services introduction by Mark Schwartz, Enterprise Strategist Our Amazon Managed Services (AMS) group operates customer workloads in the cloud. It has learned a great deal from doing so and has devised innovative solutions for achieving high levels of reliability […]