AWS Cloud Enterprise Strategy Blog

Tag: Change Leadership

Today’s CIO—Orchestrator in Chief Part 1

“Nothing is more difficult than to introduce a new order. Because the innovator has for enemies all those who have done well under the old conditions and lukewarm defenders in those who may do well under the new.” – Niccolo Machiavelli, The Prince A regular topic with customers is how they can approach transforming their […]

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Embracing Organisational Tensions: The Balance of Power in Multi-National Companies

Although new to AWS, I am already hearing similar stories from enterprise customers regarding their challenges as they look to proactively grow and even disrupt their own businesses. While our AWS customers are interested in the technology, their stories more commonly address organisational, people, and process challenges. In this post, I will address some of […]

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Creating Remarkable Customer Experiences: Priorities, Experimentation, and Inclusion

One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]

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The Frozen Middle—Part One: Understanding

First in a two-part series In many of our conversations with customers, we hear talk of a “frozen middle”—middle managers in IT who are reluctant to change and either block or slow down attempts at transformation. The idea is that senior leadership wants to gain the benefits of the cloud and digital transformation while line […]

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Announcing my New Book, War & Peace & IT – a Resource for Enterprise Leaders in the Digital Age

I’m very excited to announce that today is the official publication date of my latest book, War & Peace & IT: Business Leadership, Technology, and Success in the Digital Age. It is intended as the hitherto missing book for senior enterprise executives on how best to work with their technology organizations to accomplish their digital […]

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How Can Government Grow and Recruit Digital Talent? The Case of the UK Driver and Vehicle Licensing Agency

This blog is adapted from a conversation with Tom Brewer, Head of Service Creation, UK Driver and Vehicle Licensing Agency, and Matthew Lewis, Chief Architect, UK Driver and Vehicle Licensing Agency, moderated by Mark Schwartz, Director, Enterprise Strategy, AWS. The discussion, which was a part of the European Government Delegation Programme at re:Invent 2018, focused on how governments can […]

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AWS Enterprise Strategy Blog 2018 Wrap-Up

Our enterprise strategy blog—like the rest of Amazon and AWS—is oriented around the expressed needs of our customers. We write about the issues and challenges facing the enterprises we meet with, and try our best to give them new ways of framing problems, of anticipating the future of IT, of thinking about the cloud and […]

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