Category: Retail

Physical retailing – driving 80 percent of all US sales – is undergoing a “Renaissance”; a modernization revolution focused on transforming both shopper experience and operations. To achieve this, stores are re-investing heavily in technology, from point-of-sale systems and inventory management to IoT devices and computer vision solutions. Yet these investments often create what IDC […]

With physical stores still accounting for 80 percent of sales, the pressure to optimize in-store operations has never been more intense. The rise of ecommerce hasn’t just changed shopping habits—it’s created an urgent need for physical stores to deliver smarter, more efficient store experiences while reducing their technology footprint. Physical store companies commonly face the […]

Retail customers are improving the in-store customer experience through personalization by connecting their remote stores to AWS using SD-WAN. For the largest specialty consumer electronics retailer in North America, Best Buy Co., Inc., connecting stores to cloud-based workloads has shortened application response times. It allows stores to sync up-to-date inventory, view real-time supply chain information […]

I’m still thinking back to this past January, when Amazon Web Services (AWS) hosted 95 of EMEA’s leading retailers and partners in New York for its Future of Retail event. Retail giants such as Max Mara Fashion Group, ASICS, S-Group, and Illum attended to share their digital transformation journeys and future vision for the industry. […]

Weaving through the bustling vendor booths at NRF’s Big Show, I couldn’t help but notice several recurring themes—patterns that promise to reshape our industry’s landscape in the months and years ahead. While the topics weren’t necessarily new, the approaches to addressing common use cases were. I found myself leaning into certain booths to investigate further […]

Not too long ago, retailers with physical stores considered their online presence as an addition to their business. In many instances, one didn’t know about the other. And that created a problem for customers who expected to have a seamless experience between shopping from their home and pushing a cart through a store. This inconsistent […]

Generative artificial intelligence (AI) has the potential to transform how large companies do business. For enterprises, corporate information is often stored in silos managed by different teams. By combining large language models (LLMs) with robust knowledge bases, these organizations can create intelligent systems that not only store information but understand it—making company knowledge more accessible […]

Tapestry, a global luxury fashion holding company, oversees iconic brands such as Coach, Kate Spade New York, and Stuart Weitzman. With over 1,400 retail stores worldwide and more than 18,000 employees, Tapestry sits on a wealth of information that it could use to improve customer experiences and optimize its operations. The company needed an effective […]

Today, your garden variety order management system (OMS) might be slipping behind the times. We’re seeing a seed change in order management, orchestration, and advanced fulfillment. That change is, quite simply, the introduction of artificial intelligence (AI) into all aspects of the order life cycle. With AI participating in the order cycle, real-time inventory updates […]

Retail’s “Big Show” is back and bigger than ever. Amazon Web Services (AWS) is thrilled to return to the Javits Center in New York January 12-14, 2025. It’s going to be another big year of learning and networking with insights on the future of retail: connected, cutting-edge, and customer-obsessed. Join us at NRF 2025 at […]