Tag: Travel and Hospitality

Historically, travel and hospitality companies relied on loyalty programs to do exactly that—build loyalty. However, a McKinsey & Company 2023 report shows that loyalty is in decline. Now, customers often belong to three to four different loyalty programs, rather than devoting all or most of their spending to a single brand. The same study from […]

One of the most frequent requests we hear from travel and hospitality (T&H) businesses and technology leaders is, “How can we use technology to optimize operations?” Optimizing operations is complex and if not done properly can lead to penalties, loss of yield, and the erosion of brand loyalty. In this blog, we’ll explore how travel […]

The iFood finance department originally used a monolithic application, which was slow to develop new functionalities. Switching to an event-oriented architecture not only accelerated development but also added resilience and performance to its financial middleware. The iFood finance department has a platform called Digital by You (DBY) that helps food lovers (approximately 100,000 iFood employees) […]

Modern airports offer a wide variety of amenities designed to make your journey more enjoyable and productive before boarding your flight. You can stock up on last-minute essentials at a retail store, relax at an airport lounge, or try one of the many restaurants and bars that line the concourses. While travelers routinely take advantage […]

Tedd Evers, global partner leader for Travel and Hospitality at Amazon Web Services, Inc. (AWS) spoke with Sarang Paramhans, Senior Product Marketing Manager at Sendbird about how important instant communication can be for businesses and their customers. 1) Congratulations on achieving Travel and Hospitality Competency Partner status. Can you describe your company for our blog […]

In the travel and hospitality (T&H) industry, organizations need to constantly adjust the products that they offer and the prices that they charge. Optimizing a product pricing strategy for T&H companies is critical to their ability to provide value for guests and travelers and maximize profitability. Using Product Offerings & Pricing solutions on Amazon Web […]

Travel and hospitality companies need to remain efficient, profitable, and customer obsessed as they deal with today’s uncertain and dynamic market challenges, from supply chain challenges to capacity constraints to economic uncertainty. One way travel and hospitality companies can increase profitability is through improved forecasting, but many are still looking for tools to optimize forecasts […]

AWS re:Invent 2022 was back in full swing this year with a robust audience and equally robust roster of new service and feature releases. Throughout the sessions, we heard travel and hospitality customers and Amazon Web Services (AWS) leaders discuss the importance of data, security, and sustainability. Here is a list of the top announcements […]

There is less than 1 month to go until Amazon Web Services (AWS) re:Invent 2022! If this is your first trip to AWS re:Invent, we hope that you are looking forward to a great week of announcements, valuable travel and hospitality sessions, fun after-hours activities, and more. Over the course of the 4-day conference, you […]

RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of software-as-a-service (SaaS) solutions and is one of the world’s largest processors of electronic transactions and price points for the travel and hospitality industry. It works in more than 100 countries with more than 2,200 travel and hospitality companies to help them accelerate revenue generation through […]