AWS Messaging & Targeting Blog
Amazon Pinpoint 10DLC Campaign Types and Quotas for SMS
The following 10DLC Campaigns, or, Use Cases outlined in Table 2 are currently supported by Amazon Pinpoint. As part of the process to register for sending SMS to US based phone numbers you must select at least one Campaign that will be associated with the 10DLC number you procure. If you require more than one Use Case then you will need more than one 10DLC, or you can select the standard mixed use case which supports lower volumes of messages. Throughput is determined based on the company vetting score of the registered sender of the message and what is being sent, not on the amount of numbers associated with the Campaign. For a breakdown of vetting scores and quotas see below:
Throughput and Volume Quotas for 10DLC Vetted Companies
*Note that by default each number associated to a 10DLC campaign supports 1 MPS. In order to increase your numbers to match what your campaign qualifies for by carriers you will be required to submit a MPS increase request.
Table 1
| Vetting Score | Message Parts per Second (MPS) (AT&T Limits) | Maximum daily messages (T-Mobile & Sprint) |
| High(75-100) | 75 | 200,000 |
| Medium-High(50-74) | 40 | 40,000 |
| Medium-Low(1-49) | 4 | 10,000 |
| Basic(0, Skipped Vetting) | 0.2 | 2,000 |
Standard 10DLC Campaign Use Cases
Select the campaign that most closely aligns with your use case(s).
Table 2
| Campaign/Use-Case Name | Intended Use Cases |
| Account Notifications | Status notifications about an account that the recipient is a part of or owns |
| Customer Care | Communications related to support or account management |
| Delivery Notifications | Notifications about the status of a delivery of a product or service |
| Fraud Alert Messaging | Notifications related to potential fraudulent activity |
| Higher Education Messaging | Messaging originating from colleges, universities, or other post-secondary education institutions |
| Low Volume | Small throughput, any combination of use-cases. Examples include: test, demo accounts |
| Marketing Messaging | Promotional content related to sales or other offers |
| Mixed Use Cases | Covers multiple use cases such as Account Notifications and Delivery Notifications. Mixed campaigns have lower throughput than dedicated ones |
| Polling and Voting – Not for Political Use | Delivering messages containing customer surveys or other voting related actions. Not for political use |
| Public Service Announcements (PSA) | Messages intended to raise awareness of a particular topic |
| Security Alerts | Notifications related to a compromised software or hardware system that requires recipients to take an action |
| Two Factor Authentication(2FA) or One-Time Password(OTP) | Authentication, account verifications, or one-time passcode |
| Special Use Cases | Currently Pinpoint supports only the following special use cases. These may require different registration processes and/or fees than the Standard Use Cases above |
| Charity / 501(c)(3) Nonprofit | Communications from a registered company classified as a 501(c)(3). Does not include religious organizations |