AWS Cloud Operations Blog
Tag: Systems Manager Incident Manager
Automate incident reports from AWS Systems Manager Incident Manager
An effective incident management is foremost for maintaining system reliability and ensuring quick responses to unexpected incidents. Incident Manager, a capability of AWS Systems Manager, helps to mitigate and recover from these incidents by enabling automated responses. In a previous blog with Incident Manager, we talked about setting up escalation mechanisms, creating response plans and […]
Engage Incident Responders with the On-Call Schedules in AWS Systems Manager Incident Manager
AWS Systems Manager Incident Manager is an incident management console designed to help users mitigate and recover from incidents affecting their AWS-hosted applications. We are excited to announce that Incident Manager, a capability of AWS Systems Manager, now provides on-call schedules, a cost-effective solution for helping 24/7 coverage for critical issues. Now, AWS customers can […]
Improve the Visibility and Collaboration during Incident Handling in AWS Systems Manager Incident Manager
Today, AWS announces new capabilities: Incident Notes and extension of Incident Status Banner within AWS Systems Manager Incident Manager. Incident Manager enables faster resolution of incidents ensuring high application availability. These new capabilities in Incident Manager provide more visibility and collaboration features to our customers to quickly bring the right people together with the right […]