AWS News Blog

Jeff Barr

Author: Jeff Barr

Jeff Barr is Chief Evangelist for AWS. He started this blog in 2004 and has been writing posts just about non-stop ever since.

Amazon Aurora Update – More Cross Region & Cross Account Support, T2.Small DB Instances, Another Region

I’m in catch-up mode again, and would like to tell you about some recent improvements that we have made to . As a reminder, Aurora is our high-performance MySQL-compatible (and soon PostgreSQL-compatible) enterprise-class database (read Now Available – Amazon Aurora and Amazon Aurora – New Cost-Effective MySQL-Compatible Database Engine for Amazon RDS for an introduction). […]

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Amazon Connect – Customer Contact Center in the Cloud

Customer service is essential to the success of any business. In order to provide voice-based customer service at scale, many organizations operate call centers. At the low end, call centers simply route incoming calls to any available agent. More sophisticated systems support more sophisticated routing and interaction, including the ability to create customized call trees […]

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New Amazon AppStream 2.0 Features – Fleet Auto Scaling, Image Builder, SAML, Metrics, and Fleet Management

My colleague Gene Farrell introduced you to Amazon AppStream 2.0 late last year. In his guest post, Gene explained how AppStream 2.0 lets you run desktop applications securely on any device, from within the comfort of an HTML5 web browser (read the entire post to learn more). For example, I used the AppStream 2.0 Try […]

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New – Instance Size Flexibility for EC2 Reserved Instances

Reserved Instances allow AWS customers to receive a significant discount on their EC2 usage (up to 75% when compared to On-Demand pricing), along with capacity reservation when the RIs are purchased for use in a specific Availability Zone (AZ). Late last year we made Reserved Instances more flexible with the launch of Regional RIs that […]

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