AWS Contact Center

Tag: SSO

Configure single sign-on using Google Workspaces for Amazon Connect

Single sign-on (SSO) is an authentication mechanism that allows users to access multiple applications securely with a single set of credentials. Users no longer need to remember multiple usernames and passwords, allowing them to maintain a singular experience for authenticating into multiple applications. Contact Centers applications are no different and require the ability to utilize […]

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Configure single sign-on using Microsoft Azure Active Directory for Amazon Connect

Single sign-on (SSO) enables users to access multiple applications securely via a single ID and password. This reduces the headache of remembering multiple username and passwords for users in an organization. Contact Centers are no different and the ability to utilize SSO for contact center applications is a common requirement. Amazon Connect supports identity federation […]

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Configure Single Sign-On for Amazon Connect Using Okta

Securing access to your IT resources is paramount. As the number of web-based applications that your employees use increases, so does the difficulty for them to remember their login credentials. Many companies have turned to single sign-on with a variety of identity providers to streamline access to resources and simplify their employees’ routines. With Amazon […]

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