Tag: Reinvention

Any sufficiently advanced technology is indistinguishable from magic. -Arthur C. Clarke

It is an inevitable defect, that bureaucrats will care more for routine than for results. —Walter Bagehot The Project Management Office: From Technology Spectator to Enterprise Enabler A topic which several customers have raised is the role of Project Management Offices (PMOs) in agile organisations. The question is normally about the PMO’s relevance in the […]

Sorry, everyone—I know it’s a bit late to be posting a summary of last year’s content. It’s been a busy start to the year, meeting with customers in the US and Canada. In any case, here’s a summary of 2019’s enterprise strategy content that might help you find content that’s most useful to you. Much […]

Mental models are deeply held internal images of how the world works, images that limit us to familiar ways of thinking and acting. Very often, we are not consciously aware of our mental models or the effects they have on our behavior. – Peter Senge As leaders, we are responsible for making decisions in the […]

After culture, people, and process, the most common topic I hear about is the surprise organisations have in shifting their thinking on financial management once on-prem applications move to the cloud. If done well this is a liberating opportunity to closely align cost with value, to engage the business at large in decisions previously abdicated […]

“Human behaviour flows from three main sources: desire, emotion, and knowledge.” Plato As with many subjects, Plato was ahead of his time in understanding the challenges of a CIO. In many businesses today, we have excelled at the desire (“We will lead our industry with digital transformation.”) and the emotion (“I’m passionate about transforming our […]

“I never lose. I either win or I learn” Nelson Mandela A phrase that I find is not resonating well with enterprise executives is “fail fast.” Despite the best attempts to justify this exhortation, executives at an airline, financial, or restaurant company are clearly not going to embrace accepting a philosophy where the wrong type of […]

Although new to AWS, I am already hearing similar stories from enterprise customers regarding their challenges as they look to proactively grow and even disrupt their own businesses. While our AWS customers are interested in the technology, their stories more commonly address organisational, people, and process challenges. In this post, I will address some of […]

One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]

We hear a lot of talk these days about digital transformation. Enterprises see that they need to take advantage of new digital technologies and management techniques to become nimbler and to deepen their relationships with customers. Their technology now looks antiquated compared to the digital services they use every day; their processes seem slow compared […]