AWS Cloud Enterprise Strategy Blog

Tag: Reinvention

Mental Models for Your Digital Transformation

Mental models are deeply held internal images of how the world works, images that limit us to familiar ways of thinking and acting. Very often, we are not consciously aware of our mental models or the effects they have on our behavior. – Peter Senge As leaders, we are responsible for making decisions in the […]

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Financial Liberation: Taking Control of Costs in the Cloud

After culture, people, and process, the most common topic I hear about is the surprise organisations have in shifting their thinking on financial management once on-prem applications move to the cloud. If done well this is a liberating opportunity to closely align cost with value, to engage the business at large in decisions previously abdicated […]

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Raising the IT IQ: An Executive Education

“Human behaviour flows from three main sources: desire, emotion, and knowledge.” Plato As with many subjects, Plato was ahead of his time in understanding the challenges of a CIO. In many businesses today, we have excelled at the desire (“We will lead our industry with digital transformation.”) and the emotion (“I’m passionate about transforming our […]

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Experiment More, Fail Less

“I never lose. I either win or I learn” Nelson Mandela A phrase that I find is not resonating well with enterprise executives is “fail fast.” Despite the best attempts to justify this exhortation, executives at an airline, financial, or restaurant company are clearly not going to embrace accepting a philosophy where the wrong type of […]

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Embracing Organisational Tensions: The Balance of Power in Multi-National Companies

Although new to AWS, I am already hearing similar stories from enterprise customers regarding their challenges as they look to proactively grow and even disrupt their own businesses. While our AWS customers are interested in the technology, their stories more commonly address organisational, people, and process challenges. In this post, I will address some of […]

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Creating Remarkable Customer Experiences: Priorities, Experimentation, and Inclusion

One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]

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Continuous Transformation: Stop Stopping

We hear a lot of talk these days about digital transformation. Enterprises see that they need to take advantage of new digital technologies and management techniques to become nimbler and to deepen their relationships with customers. Their technology now looks antiquated compared to the digital services they use every day; their processes seem slow compared […]

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The Frozen Middle—Part One: Understanding

First in a two-part series In many of our conversations with customers, we hear talk of a “frozen middle”—middle managers in IT who are reluctant to change and either block or slow down attempts at transformation. The idea is that senior leadership wants to gain the benefits of the cloud and digital transformation while line […]

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