Category: Travel and Hospitality

Travel and hospitality companies need to remain efficient, profitable, and customer obsessed as they deal with today’s uncertain and dynamic market challenges, from supply chain challenges to capacity constraints to economic uncertainty. One way travel and hospitality companies can increase profitability is through improved forecasting, but many are still looking for tools to optimize forecasts […]

“Can you imagine if we all moved to the cloud?” It sounds like a perfect tagline for an Amazon Web Services (AWS) commercial, doesn’t it? Shawn Seaton, Senior Director, Enterprise Architecture and Distinguished Cloud Architect for Choice Hotels, posed this question to the audience at AWS re:Invent 2022 during the session, Transforming hospitality for the […]

Welcome to 2023! It’s no secret that 2022 was a great year for travel and hospitality companies, with many reporting record quarterly and fiscal year earnings. This financial strength can be attributed to their ability to deliver exceptional customer experiences while optimizing their operational efficiency. However, in 2022, travel and hospitality companies also faced challenges […]

No matter your business, events likely have a major impact on your demand. Using various solutions from Amazon Web Services (AWS), companies can gain access to high-quality and enriched event data that helps them analyze what’s happening in the real world at a massive scale. This in turn can help them make decisions around staffing, […]

DataArt recently achieved Amazon Web Services (AWS) Travel and Hospitality Competency Partner status. I sat down with Alexander Shchedrin, vice president, DataArt Travel and Hospitality practice, to learn how DataArt is helping travel and hospitality companies optimize the AWS Cloud and data. 1) Congratulations on achieving AWS Travel and Hospitality Competency Partner status. Please describe […]

Representing Amazon Web Services (AWS), I had the privilege of attending Airports Council International (ACI) World’s Customer Experience Global Summit held in partnership with Kraków Airport. I participated in a panel with airport industry leaders to discuss what can be done to improve the customer experience and to hear their vision for the future. For […]

Remember that vacation that was canceled? That cousin’s wedding postponed, twice? A visit to relatives delayed? In 2022, people around the world are clicking “book trip” more and more to make up for nearly 2 years of lost time and travel plans. The result? The revenge-travel era. This key trend is creating a surge in […]

AWS re:Invent 2022 was back in full swing this year with a robust audience and equally robust roster of new service and feature releases. Throughout the sessions, we heard travel and hospitality customers and Amazon Web Services (AWS) leaders discuss the importance of data, security, and sustainability. Here is a list of the top announcements […]

For many hospitality companies, such as hotel and restaurant brands, the ability to run and maintain critical applications at remote locations is a challenge. Often these locations are owned and operated by franchisees or independent operators, making tasks such as installation of new software, updating and patching, and maintenance and security difficult. Though a brand’s […]

I recently interviewed Duncan Waugh, managing director at Mistral Data, a UK-based company that is working to improve public transport using data and services built upon Amazon Web Services (AWS). In this blog, you’ll learn how they are helping a traditional industry innovate, improving operations and the customer experience. Duncan, can you tell me more […]