Category: Amazon Lex

This is a guest post by Roland Schemers, CTO of Astro Technology, Inc. Astro, in their own words, “creates modern email apps for Mac, iOS and Android, powered by artificial intelligence, built for people and teams. With Astrobot Voice, an in-app email voice assistant, you can now read, manage, and reply to emails without leaving Astro’s […]

In this post, we show how you can embed Amazon Lex into custom hardware using widely available components. We demonstrate how you can build a simple voice-based AI kit and connect it to Amazon Lex. We’ll use a Raspberry Pi and a few off-the-shelf components totaling less than $60. By the end of this blog […]

Your users have questions and you have answers, but you need a better way for your users to ask their questions and get the right answers. They often call your help desk, or post to your support forum, but over time this adds stress and cost to your organization. Could a chat bot add value for your customers? Interestingly, a recent poll shows that 44% of people would rather talk to a chat bot than to a human! In this post we provide a sample solution, called QnABot (pronounced “Q and A Bot”). The QnABot uses Amazon Lex and Amazon Alexa to provide a conversational interface for your “Questions and Answers.” This allows your users to ask their questions and get quick and relevant answers.

Building your chatbot in the Amazon Lex console takes just a few steps, and testing your bot is just as easy. We’ve made enhancements to the Test window of the Amazon Lex console which now provides you more details during testing and enables easier bot troubleshooting. Once you’ve built a bot to test, the Test […]

You can now export your Amazon Lex chatbot schema into the Alexa Skills Kit to simplify the process of creating an Alexa skill. Amazon Lex now provides the ability to export your Amazon Lex chatbot definition as a JSON file that can be added to the Alexa Skills Kit (ASK). Once you add the bot schema file […]

You can now provide synonyms for slot values in Amazon Lex. With the synonym functionality, you can specify multiple synonyms for a slot value in your chatbot. The synonyms specified are resolved to the corresponding slot values. For example, if the slot value is “comedy”, with “funny” and “humorous” specified as synonyms, then user input […]

Amazon Lex is now integrated with AWS CloudTrail, a service that enables you to log, continuously monitor, and retain events related to API calls across your AWS infrastructure, to provide a history of API calls for your account. Amazon Lex API calls are captured from the Amazon Lex console or from your API operations using […]

To increase the accuracy of speech recognition for conversations over the phone, Amazon Lex now supports telephony audio (8 kHz). You can now employ the same deep learning technology as Amazon Alexa to converse with your applications and fulfill the most common requests. Amazon Lex maintains context and dynamically manages the dialogue, adjusting responses based […]

The Kelley Blue Book Bot allows users to get real-time Kelley Blue Book® Trade-In Value for vehicles using natural language. Users can interact with the chatbot in both voice and text. A simple question like, “Kelley Blue Book, can you tell me the trade-in value for my 2012 Honda Civic?” is all that is needed […]

All was well with the world last night. You went to bed thinking about convincing your manager to add some time in the next sprint for much-needed improvements to the recommendation engine for shoppers on your website. The machine learning models are out of date and people are complaining, but no one is looking past […]