Category: Amazon WorkSpaces

Customers deploy series of AWS resources to support their workloads in the cloud. These organizations, as part of their maturity journey, must help managing the lifecycle of their AWS Resources using existing IT Service Management tool, such as ServiceNow. Manually executing these tasks via both consoles (ServiceNow and AWS Console) is inefficient and time-tasking. With […]

Many Organizations leverage Amazon Workspaces as a virtual cloud-based Windows desktop as a solution (DAAS) to replace their existing traditional desktop solution to shift the cost and effort of maintaining laptops and desktops to a cloud pay-as-you-go model. Customers using Amazon Workspaces would need the support of managed services to monitor their workspaces environment operations. […]

Amazon WorkSpaces is a fully managed virtual desktop environment that runs on AWS. It provides users with desktop cloud-based Microsoft Windows and Linux solutions that can be customized and configured to run seamlessly with your organization. In this blog post, I show you how to install software onto a running WorkSpace using AWS Systems Manager, […]

As enterprises adopt Amazon WorkSpaces as their virtual desktop solution, there is a need to implement an ITSM-based self-service offering for provisioning and operations. In this post, you will learn how to integrate AWS Service Catalog with ServiceNow so users can request their own WorkSpace instances inclusive of all business-level approvals and auditing. You will […]

Introduction Amazon WorkSpaces is a fully managed, secure Desktop-as-a-Service (DaaS) solution that runs on AWS. AWS provides several choices to deploy desktops to users. Some organizations need help integrating this process into their existing automation and Information Technology Service Management (ITSM) tools. Many of the customers I talk to want to have an approval process […]