AWS Management & Governance Blog

Category: Amazon WorkSpaces

Managing Amazon WorkSpaces by integrating AWS Service Catalog with ServiceNow

As enterprises adopt Amazon WorkSpaces as their virtual desktop solution, there is a need to implement an ITSM-based self-service offering for provisioning and operations. In this post, you will learn how to integrate AWS Service Catalog with ServiceNow so users can request their own WorkSpace instances inclusive of all business-level approvals and auditing. You will […]

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How to enable self-service Amazon WorkSpaces by using AWS Service Catalog Connector for ServiceNow

Introduction Amazon WorkSpaces is a fully managed, secure Desktop-as-a-Service (DaaS) solution that runs on AWS. AWS provides several choices to deploy desktops to users. Some organizations need help integrating this process into their existing automation and Information Technology Service Management (ITSM) tools. Many of the customers I talk to want to have an approval process […]

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