Category: Customer Solutions

Before defining observability, consider the following example: You run an e-commerce site, and you’re interested in understanding the customer experience of the site, as well as how that translates into sales. You have identified that long page-loading times lead to poor customer experience, which in turn leads customers to abandon their carts and buy competing […]

Customers use the cloud to move faster and build differentiated products and services. AWS lets you experiment, innovate, and scale more quickly, all while providing a flexible and secure cloud environment. Furthermore, a multi-account AWS environment lets you build and deploy workloads quickly, while providing mechanisms to do so in a secure, scalable, and resilient […]

This is a guest post co-authored with Kershnee Ballack and Wilkister Wechuli from Old Mutual Limited Old Mutual Limited (OML) is a pan-African financial services group that offers financial solutions to retail and corporate customers across 14 African countries. Its purpose is to help customers thrive by enabling them to achieve their lifetime financial goals, […]

This blog post was contributed by Kanishk Mahajan@AWS; Hashem Raslan, Manager, Engineering@McAfee; Anastasia Zamyshlyaeva, Vice President, Data Engineering@McAfee McAfee, a global leader in online protection security enables home users and businesses to stay ahead of fileless attacks, viruses, malware, and other online threats. McAfee wanted to create a centralized data platform as a single source […]

The AWS Well-Architected Tool (AWS WA Tool) lets you learn best practices for architecting workloads on the cloud, measure workloads against these best practices, and improve the workload by implementing best practices. These best practices have been curated under the AWS Well-Architected Framework (AWS WA Framework) and Lenses based on our tens of thousands of […]

This post was co-authored by Jordan Koch at Veradigm. Applying operating systems patches is one of the easiest ways to secure a system from ever-changing cybersecurity threats. However, for many organizations it is one of the most difficult and time-consuming tasks. Many organizations deploy operating system patches through their various environments, first applying to Development, […]

AWS Systems Manager lets you safely automate common and repetitive IT operations and management tasks. Furthermore, Systems Manager Automation lets you use predefined playbooks, or you can build, run, and share wiki-style automated playbooks to enable AWS resource management across multiple accounts and AWS Regions. Snowflake, the Data Cloud, is an APN Partner that provides […]

For years, the CloudFix team has managed and maintained 120+ AWS hosted SaaS products across hundreds of AWS accounts. Although this model follows established AWS best practices, the team’s scope introduced operational challenges. Their team needed a way to identify cost-saving opportunities across their applications without making architectural compromises or introducing service disruption. The team […]

Finance teams maintain a unique position in their organization enabling them to accelerate strategic business imperatives. As custodians of capital, they play a crucial role in deciding where to place strategic bets. A cloud migration comes with many unknowns, variables, and new capabilities that business teams must unpack for a seamless cloud journey. This blog […]

The updated version (June 2022) that follows is based on working backward from a customer need to understand Service Level Objectives (“SLOs”) and the benefits from monitoring SLOs. This post was originally written in Nov 2021 by Natalia Sikora-Zimna, Product Owner at Nobl9. A service can be provided by infrastructure, a platform, software, or people. […]