AWS Cloud Operations Blog

Tag: Jira Service Management

Tracking and remediating non-compliant resources by integrating AWS Config and Atlassian Jira Service Management through automated webhooks

Tracking and remediating non-compliant resources by integrating AWS Config and Atlassian Jira Service Management through automated webhooks

Organizations require their cloud environment to be secure and compliant according to their governance policies. AWS Config provides customers configuration details of their resources in AWS accounts. Customers can make use of AWS Config managed rules, AWS Config custom rules or conformance packs to get to know the configuration details of their resources quickly. Being aware of […]

Showing the title of the blog post Use Jira Service Management to track and resolve operational items related to AWS resources" with Service connector log at the bottom

Use Jira Service Management to track and resolve operational items related to AWS resources

Customers can use the AWS Service Management Connector for Jira Service Desk to enable the OpsCenter integration feature on Jira projects. Using a scenario involving an operational item in AWS, this blog post walks you through an example of investigating and resolving an OpsCenter OpsItem from within Jira Service Management.