AWS Public Sector Blog

Tag: SMS

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

A key focus for the Department of Health and Human Services (HHS) and state Medicaid agencies is making sure those eligible for Medicaid maintain coverage and supporting transition to alternatives. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from AWS, state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day. In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses.

Sharing Vital Information to Improve Lives Around the World, Without Access to the Internet

There are 500 million smallholder farmers in the world, most of whom live on less than $1 a day. Small-scale farmers are highly vulnerable to the effects of climate change – and they face many challenges including lack of access to traditional markets, agricultural inputs, and finance. Every day small-scale farmers develop a diverse range […]