AWS Startups Blog

Carlabs Brings AI-Based Customer Service to the Auto Industry

Founded in 2015, offers an artificial intelligence-based customer service platform for the auto industry. Previously, car manufacturers had little contact with the end user. They’d sell the cars to a dealer, who then would do the customer interaction work. Consumers these days all want a direct connection with a brand, and that connection is what helps facilitate. Check out the above interview of Chief Growth Officer Brendan Flynn to learn more about how the startup is helping automakers connect with their customers.