AWS Business Intelligence Blog

Category: Embedded Analytics

Traeger Grills’s Customer Experience team drives customer satisfaction significantly using Amazon QuickSight

Traeger Grills invented the Original Wood-Fired Grill over 30 years ago in Mt. Angel, Oregon. We make it easy for home cooks to create delicious wood-fire flavored meals, and have enhanced our grill products by selling a variety of merchandise, from wood pellets and accessories to meals, seasonings, and T-shirts. Traeger Grills’s Customer Experience team is responsible for order management, customer service, and technical support for customers and commercial partners like The Home Depot, ACE Hardware, and Amazon. In this post, we discuss how Traeger Grills’s Customer Experience team uses Amazon QuickSight for data insights, helping drive customer satisfaction score from approximately 72% to 93%, and improved our first call resolution number from about 40% to 75%.

Harmonize oil and gas datasets and create business intelligence software with Amazon QuickSight

With origins in India and a legacy of more than 50 years, Tata Consultancy Services (TCS) is a global consultancy specializing in a range of technical operations. We operate in more than 50 countries with a highly localized workforce of more than 600,000 employees, across cloud and cybersecurity to analytics and network capabilities. In this post, TCS shares how we built a modern business intelligence (BI) software for an oil and gas client with Amazon QuickSight.

Prevsis safety and sustainability software solutions help customers make informed decisions with Amazon QuickSight

Prevsis aims at caring for workers’ safety, well-being, and corporate sustainability. It focuses on delivering a no-code occupational health and safety (HS) and environmental, social, and governance (ESG) solution with a wide range of data pipelines for robust analytics harvesting with AI capabilities. Users in high-risk industries such as mining, energy, construction, and logistics can digitally manage all their safety and compliance needs through a one-stop interface. As one of the leading digital service providers in the HS/ESG field Latin America, we capitalize on decades of experience to help customers assess and monitor risk levels, enhance operational efficiency, and minimize disruptions across the workplace. In this post, we share how Prevsis used Amazon QuickSight to create more than 700 client dashboards.

Announcing QuickSight Arena: Explore Amazon QuickSight for free and showcase your dashboards

The Amazon QuickSight Community serves as a one-stop-shop where business intelligence (BI) authors and developers from across the globe can access learning content, ask and answer questions, stay up to date, network, and learn together about Amazon QuickSight. QuickSight powers data-driven organizations with unified BI at hyperscale. With QuickSight, all users can meet varying analytic needs from the same source of truth through modern interactive dashboards, paginated reports, embedded analytics, and natural language queries. In this post, we walk through the new QuickSight Arena—an embedded instance of QuickSight on the QuickSight Community—and explain its use cases and how to get started.

Meet the Top 10 QuickSight Experts of 2023 from the Amazon QuickSight Community!

We are thrilled to introduce the Top 10 QuickSight Experts on the Amazon QuickSight Community for 2023! This worldwide group of esteemed business intelligence (BI) experts has shared their incredible expertise in data visualization in order to propel others forward on their BI and generative BI learning journey. They dedicate their time to help others, […]

CloudFix saves time and money by using Amazon QuickSight for embedded analytics for a SaaS product within their Cloud Cost Optimization Platform

This is a guest post authored by Rahul Subramaniam, Founder and CEO of CloudFix. In this post, we share how our development team saved time and money—and enhanced customer satisfaction—by embedding Amazon QuickSight into our software as a service (SaaS) product. CloudFix is a cloud cost-optimization platform that helps organizations identify cost-saving opportunities in their […]

Amazon QuickSight AWS re:Invent 2023 recap

AWS re:Invent 2023, held this year from November 27 through December 1 in Las Vegas, Nevada, is a learning conference hosted by AWS for the global cloud computing community. The in-person event features keynote announcements, innovation talks, workshops, builder labs, and more. Amazon QuickSight powers data-driven organizations with unified business intelligence (BI) at hyperscale for […]

Amazon QuickSight: 2023 year in review

As 2023 comes to a close, we at the Amazon QuickSight team wanted to provide you with a summary of all that’s new in the product. Over the course of the year, we built capabilities that make data and insights more accessible to business users than ever before. From Amazon Q in QuickSight, which lets […]

Kodaris nets 20x ROI for customers with Amazon QuickSight Embedded

This is a guest post by Tony Zakula, Founder and CEO of Kodaris. In this post, we discuss how, by embedding Amazon QuickSight into our Kodaris platform, we’ve added advanced self-serve analytics to our capabilities and deliver up to $500,000 per customer in annual savings for our customers depending on the size of their analysis […]

How ibiDs.io used embedded analytics dashboards to create a new, user-friendly product

ibiDs.io is a platform that helps users pull useful business insights out of public government procurement data in the Dominican Republic. ibiDs.io lets users view government contract information fast enough to capitalize on opportunities with the help of an embedded analytics dashboard for analyzing historical contract data. Built from the ground up with Amazon QuickSight and an AWS architecture, ibiDs.io makes it straightforward for users to learn about and track relevant new opportunities in their industry, do strategic market research, find potential partnerships among suppliers, create proactive marketing plans, and automate their requests for proposal (RFP) reply documents. In this post, we discuss how ibiDs.io delivers embedded analytics using QuickSight to help customers maximize bid competitiveness.