Business Productivity
Tag: Voice APIs
Background noise suppression on the PSTN using the Amazon Chime SDK
Many people have experienced frustrating background noise on a meeting or phone call. Whether it’s talking to someone who is driving, a customer support agent in a large noisy office, or food being delivered by a courier on a windy night. It can be distracting and unproductive at best. We are excited to announce Amazon […]
Building an on-demand phone call recording solution with Amazon Chime SDK
August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. The Amazon Chime SDK Public Switched Telephone Network (PSTN) audio service to make it easier for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda function. Starting today, developers can record voice calls […]
Using the Amazon Chime SDK to Create Automated Outbound Call Notifications
August 2025: Please refer to Amazon Connect Outbound Campaigns for managing outbound call automation. Customers looking to add telephony capabilities to their applications are often faced with the burden of operating their applications as well the telephony infrastructure required to support their use case. Building, operating, and integrating telephony infrastructure with their applications also require teams […]