Tag: airlines

Our customers find it tough to ensure compliance on tracking, security, support, and communication during cargo operations in an airport logistics hub. In this blog post, We will show how you can use Blockchain technologies like the Blockchain Automation Framework© (BAF) and AWS services like Amazon Elastic Kubernetes Service (Amazon EKS) to streamline the processes […]

Pedro Heilbron, CEO of Copa Holdings & Copa Airlines, joins Sekhar Mallipeddi, WW Technical Leader for AWS Travel and Hospitality, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. Copa Holdings is a leading Latin American provider of passenger and cargo services. […]

I fell in love with the airline industry with my first position with United Airlines, a year or so before the launch of Star Alliance. I love the complexity of the industry, and all the things that have to “go right” for a plane to push back from the gate, arrive safely at its destination, […]

This post is authored by Brian Lewis, CTO of OpenJaw Technologies. — OpenJaw was founded in 2002, after which we followed what could be considered a traditional trajectory for any early 2000s travel tech solution provider. It developed software and secured customers who then ran those solutions in data centres managed by themselves or their […]

Kieron Branagan, CEO of OpenJaw Technologies joins Judy Pitchford, AWS’ Head of Worldwide Travel, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. OpenJaw provides leading e-Commerce platforms for travel companies and loyalty programmes. They are helping transform travel companies into travel […]

Alexandre de Juniac, Director General and CEO, International Air Transport Association (IATA), joins Massimo Morin, Head of Travel and Hospitality Solutions at Amazon Web Services (AWS), for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. IATA is the trade association for the […]

Previously, we have discussed how organizations have been stabilizing operations by aggressively optimizing costs, leveraging technology to support remote working, contact centers and ensuring both workforces and customers are safe. This is a complex and involved situation: ensuring maintaining a viable business, whilst balancing people and services, especially without a clear view of how and […]

This post is authored by Roger El Khoury – Founder and Managing Director of Neorcha. — How contactless services in hotels can help the industry bounce back Whilst we’re in the midst of the COVID-19 crisis, hoteliers around the world – as one of the hardest hit sectors globally- are preparing for a new normal. […]

There are only three measurements that tell you nearly everything you need to know about your organisation’s overall performance: employee engagement, customer satisfaction, and cash flow. – Jack Welch Imagine having access to detailed, insightful, and ongoing feedback from your most frequent technology product users, culminating in an increase in your profitability. Would you refuse? […]

This is a point of view from Andrei Papancea, Cofounder and CEO of NLX – an AWS technology partner specialized in building the next generation of conversational applications. — As consumer demands are changing, brands are constantly looking for new ways to interact with customers. Digital conversations are on the rise. According to Smooch.io’s State […]