AWS Messaging Blog

Tag: Messaging and Targeting

Visually build telephony applications with AWS Step Functions

Developers face numerous challenges when building telephony applications: managing unpredictable user responses, handling disconnections, processing incorrect inputs, and addressing errors. These challenges extend development cycles and create unstable applications that fail to meet user expectations. This blog demonstrates how Amazon Web Services (AWS) Step Functions, combined with Amazon Chime SDK Public Switched Telephone Network (PSTN) […]

Inline-template API

Enhance Your Email Campaigns using Amazon SES SendBulkEmail APIs Inline Templates

Amazon Simple Email Service (SES) is a cloud-based email sending service provided by Amazon Web Services (AWS), handling both inbound and outbound email traffic for your applications. It allows users to send and receive email using SES’s reliable and cost-effective infrastructure without having to provision email servers yourself. Customers use Amazon SES to send emails […]

Lower Your Risk of SMS Fraud with Country Level Blocking and AWS End User Messaging

UPDATE: April 2025 AWS End User Messaging enhanced SMS protect with new AIT filtering capabilities. Documentation  Blog Post As a developer, marketing professional, or someone in the communications space, you’re likely familiar with the importance of SMS messaging in engaging customers and driving valuable interactions. However, you may have also encountered the growing challenge of […]

Architecture diagram of the solution: new templates in Amazon SES are created by a Lambda function accessed through API Gateway. THe Lambda function reads and writes HTML from S3 and reads and writes metadata from DynamoDB.

How quirion created nested email templates using Amazon Simple Email Service (SES)

This is part two of the two-part guest series on extending Simple Email Services with advanced functionality. Find part one here. quirion, founded in 2013, is an award-winning German robo-advisor with more than 1 billion Euro under management. At quirion, we send out five thousand emails a day to more than 60,000 customers. Managing many […]

How quirion sends attachments using email templates with Amazon Simple Email Service (SES)

This is part one of the two-part guest series on extending Simple Email Services with advanced functionality. Find part two here. Update: The TestRenderEmailTemplate API used to send emails with attachments has a limit of 1 operation per second. If your expected peak traffic is higher than this, the solution demonstrated in this case study may […]

Send SMS at scale using Local Routes to Indian recipients using Amazon Pinpoint

SMS has one of the highest open rates of all customer communications channels, and is popular with application builders for both transactional use cases like appointment reminders or asynchronous use cases like a SMS chatbot. Amazon Pinpoint supports SMS in over 200 countries and territories, but SMS sending requirements can vary by recipient destination. SMS […]