Category: Customer Solutions

In this post, we’ll discuss how Arctic Wolf is using AWS CloudTrail Lake to simplify compliance, enhance security operations, and obtain new operational insights from their CloudTrail data. Arctic Wolf, the leader in security operations, helps customers protect their organizations from rapidly evolving cyber threats with the Arctic Wolf Security Operations Cloud and Concierge Security® model. As […]

Customers are using Amazon Managed Service for Prometheus to monitor and alert on their container metrics. Amazon Managed Service for Prometheus ships with Alert Manager, the open source alert routing component in Prometheus. Alert manager routes alerts to Amazon Simple Notification Service (Amazon SNS). However, there are some common reasons why alert manager may fail […]

Companies invest in research and development (R&D) to improve their cost structure, speed to market, and quality of offerings. R&D spend is highest in industries where research efforts are linked to product roadmaps, as is the case in the healthcare, pharmaceutical, and technology industries. Those typically allocate 10% to 15% of their revenues to innovation. […]

Customers deploy series of AWS resources to support their workloads in the cloud. These organizations, as part of their maturity journey, must help managing the lifecycle of their AWS Resources using existing IT Service Management tool, such as ServiceNow. Manually executing these tasks via both consoles (ServiceNow and AWS Console) is inefficient and time-tasking. With […]

The Amazon CloudWatch agent is a software package that autonomously and continuously runs on your servers. You can install and configure the CloudWatch agent to collect system and application logs from Amazon Elastic Compute Cloud (EC2), on-premises hosts, and containerized applications. The logs collected by the CloudWatch agent are processed and stored in Amazon CloudWatch, […]

Many Organizations leverage Amazon WorkSpaces as a virtual cloud-based Windows desktop as a solution (DAAS) to replace their existing traditional desktop solution to shift the cost and effort of maintaining laptops and desktops to a cloud pay-as-you-go model. Customers using Amazon WorkSpaces would need the support of managed services to monitor their workspaces environment operations. […]

AWS Mainframe Modernization service delivers features and value across the entire mainframe application migration, modernization, execution, and operation lifecycle. The service enables two patterns – Re-platforming and Automated Refactoring. These are popular mainframe modernization patterns because they provide business and technical benefits in the short term with a predictable timeline and cost. The Micro Focus […]

AWS Migration Hub Refactor Spaces helps customers incrementally refactor applications while shielding end users from the changes of infrastructure and using the strangler fig pattern. This enables customers to refactor their legacy applications into a series of microservices while continuing to operate the existing application in production. Refactor Spaces achieves this by orchestrating a number […]

Amazon WorkSpaces is a fully-managed, secure Desktop-as-a-Service (DaaS) solution that runs on AWS. AWS provides several choices to deploy desktops to users. Some organizations need help integrating this process into their existing automation and Information Technology Service Management (ITSM) tools. Many customers that we talk to want to have a bulk provisioning process, approval process, […]

A common problem customers face is alerting when their Java-based workloads experience performance issues, such as heap constraints. In this post, I’ll illustrate how relevant metrics from the Java Virtual Machine (JVM) can be collected and sent to Amazon CloudWatch, where customers can define alerts that fire when workloads are in jeopardy. Overview Let’s consider […]