Category: Best Practices

Anyone who has ever run a small or medium business (SMB) knows how some software can be both a blessing and an impediment. Perhaps you first read a positive review or had a staff member request a few licenses for your team. For a while, it worked perfectly and met your expectations. But over time, […]

Cybersecurity is essential for every business—full stop. As a small or medium business (SMB) you might believe cyber incidents are only concerns for global enterprises, but that couldn’t be further from the truth. According to Security Magazine over half of SMBs have experienced a breach—a third of which were in the past 12 months. But […]

People often admire and pay attention to tall and shining skyscrapers. One thing in common among all these skyscrapers is that they each have a deep and solid foundation as the first building block of their construction. Without it, the building would be susceptible to movement, shifting, or even collapsing. It is a similar situation […]

How can you use technology to overcome the biggest hurdles in the way of innovating your business? In today’s complex economic environment, small and medium-sized businesses (SMBs) are navigating through myriad challenges—rising inflation, unpredictable supply chains, and tight labor markets, to name a few. According to the Gartner 2023 CIO and Technology Executive Agenda: A […]

If you’re like most small and medium businesses (SMBs), you need to split your attention each day and cybersecurity isn’t often one of the most pressing topics. For SMBs, the topic that is often taken for granted is the one that could have the biggest impact on business continuity. Without a dedicated Chief Information and […]

When was the last time an important task, file, or customer complaint slipped through the cracks? How about a frustrating video chat or screen sharing connection where you couldn’t understand the person on the other end? These examples illustrate how outdated, on-premises collaboration tools can hinder productivity and cause miscommunication. Small and medium businesses (SMBs) […]

Did you know managing cloud IT spend is one of the top challenges for 80 percent of small and medium sized businesses (SMBs)? In today’s turbulent business landscape which includes inflation, supply chain constraints, and rising energy costs, it has become important for all the businesses around the world to proceed with caution. Especially for SMBs with […]

How far along is your business’s digital transformation? What was once a buzzword has now become commonplace for organizations looking to move manual, disconnected business processes from on-premises servers to the cloud. So it’s no surprise that cloud computing has become an increasingly popular option for businesses of all sizes, offering flexibility, scalability, and cost-effectiveness. […]

What could your business achieve if it had a better understanding of its customers? In a 2022 survey conducted by Gartner, 84 percent of customer service and service support leaders cited customer data and analytics as “very or extremely important” for achieving their organizational goals in 2023. For small or medium business (SMB) owners, these customer […]

Did you know that the biggest risk for companies to achieve their business objectives is lack of access to human talent? According to a Gartner survey, executives put a talent shortage as a leading issue ahead of implementation costs and security risks. It revealed that lack of talent is the biggest barrier to adopting 64 […]