AWS Partner Network (APN) Blog

Tag: Amazon Comprehend

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Accelerate AI/ML Integration into Digital Content Workflows with Kablamo Digital Asset Management

Traditional content process workflows are expensive and complex to enhance with artificial intelligence and machine learning technologies. Kablamo’s Digital Asset Management (DAM) solution on AWS leverages leading AI/ML services to enable customers to secure, index, cold-store, and access digital assets across the enterprise. Learn how Kablamo DAM is right-sized for all customer industries and integrates into existing workflows with ease.

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Enhance Customer Experience Through Real-Time Sentiment Analysis with Confluent on AWS

While batch analyzing text data has its own merits, learn about a simple, cost-effective, and efficient solution to analyze sentiment in real time. Confluent is an AWS Data and Analytics Competency Partner that makes it easy to capture and process data in real time and connect your applications, data systems, and entire organization with real-time data flows. It offers a resilient and scalable data streaming platform based on Apache Kafka, delivered as a fully managed service.

How the TCS RemacX AI-Powered Customer Experience Collaboration Space Improves Your Contact Center Capabilities

Cloud-based contact centers that leverage AI for enhancing the customer experience are gaining wide acceptance. TCS RemacX is an AI-powered CX collaboration space that extends Amazon Connect’s out-of-the box capabilities. It provides ways for customers to get insurance quotes, for example, and assists customer with FAQs using Amazon Lex. It also supports proactive customer communication like automated reminders for payments due using Amazon Pinpoint, and video calling using Amazon Chime.

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Engage360 is an Amazon Kendra-Powered App to Optimize Search and Recommendation Experience in Salesforce CRM

Engage360, built by Persistent Systems and powered by Amazon Kendra, is a security-certified app on Salesforce AppExchange that lets you provide machine learning-powered search and recommendations right inside Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Financial Services Cloud. It transforms how Salesforce users securely discover, access, and deliver relevant knowledge distributed across disparate enterprise information silos and content formats.

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Fluid CCI Leverages AWS AI/ML Capabilities to Make Today’s Contact Centers Future-Ready

A digital journey is of strategic importance for many organizations, and digital transformation enabled by cloud technologies has increased efficiency and raised productivity with improved stakeholder experiences. To achieve these outcomes, transformation initiatives need to be holistic, interlinked, and inclusive. Learn how to supercharge customer experiences and make your contact center future-ready by leveraging HCLTech’s Fluid Contact Center Intelligence (Fluid CCI) and AWS AI/ML services.

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Mitigating Sensitive Data-Related Risks via Foundational Technical Review (FTR) for SaaS Solutions

Most SaaS solutions which undergo an AWS Foundational Technical Review (FTR) ingest, manage, and store sensitive data. The FTR is a review based on the AWS Well-Architected Framework and enables AWS Partners to identify and remediate risks in their solutions. Learn how to manage and secure sensitive data within their SaaS solutions with a focus on addressing requirements related to PII or PHI requirements in the Foundational Technical Review.

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Archive, Manage, and Leverage SAP Documents on AWS with Syntax CxLink Documents

SAP systems need a capable document management solution. Syntax, an SAP Gold Partner and AWS Premier Tier Services Partner, has focused on customer needs to develop a cloud-native, SAP-certified solution to meet data and document modernization requirements through its CxLink product portfolio. Explore the Syntax CxLink Documents solution and the process of how to handle a large number of documents from SAP applications and storing them directly on Amazon S3.

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Integrating SaaS Data Platforms from ISV Partners with AWS Services

A SaaS data platform may run in the account of an ISV or a dedicated account provided by the customer. Learn about the main AWS services SaaS data platforms can integrate with to provide customers with a seamless experience and take advantage of AWS services in order to accelerate their drive to meeting their business goals. Explore how those integrations can be built and examples of AWS ISV Partners who have successfully developed these integrations.

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Increase Operational Efficiency and Drive Faster Business Outcomes with UiPath Robots on AWS

Organizations are pursuing agility by developing automation for business processes using virtual robots, but they need technology that goes beyond simply helping automate a single process. UiPath offers an end-to-end platform for automation with the enterprise-ready cloud infrastructure, AI services, and intelligent automation solutions from AWS that provide the foundation to scale your enterprise automation. UiPath is a leader in the “automation first” era that is enabling robots to learn new skills through AI/ML.

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Enabling Digital Automation in Intelligent Document Processing (IDP) for Public Sector Partners and Customers Using AWS AI

Learn about the AWS AI services stack for government agencies and partners to develop intelligent automation solutions to extract information from digitalized paper documents. Intelligent Document Processing (IDP) is a solution that enables extraction and processing of specific data elements from documents using AI and machine learning techniques. AWS services that add AI/ML intelligence to IDP solutions include Amazon Textract, Amazon Comprehend, Amazon Augmented AI, and Amazon Kendra.