Tag: AWS Lambda

With the rise of voice assistants like Amazon Alexa, customer expectations for handling inquiries and transactions have shifted from the outdated phone keypad, also known as dual tone multi-frequency (DTMF), to modern conversational AI that enables machines to communicate with human beings. In this post, we demonstrate how Presidio implemented conversational AI to check the wait time and reserve a table at a restaurant using Amazon Chime SDK, Amazon Lex, and Amazon Polly.

DevSecOps teams are responsible for providing enhanced infrastructure observability while ensuring they have the ability to respond to security events in a matter of minutes across the entire organization. To address this challenge, Sumo Logic and AWS collaborated to build a solution that provides end-to-end security and incident management (SIEM) across an enterprise using AWS Organizations. This SIEM solution is based on the AWS Security Reference Architecture.

Digital food ordering is one of the most rapidly growing global industries today. Cognizant’s OrderServ 2.0 platform is an omni-channel digital ordering platform designed for the restaurant and food services industries. It has built-in connectors for seamless integration with restaurant point-of-sale (POS) systems, master data management, payments services, loyalty programs, and other business applications. OrderServ 2.0 is offered as a SaaS platform hosted on AWS.

The modern API lifecycle does not end once your CI/CD pipeline pushes a deployment to production and the API becomes available to clients. They still have to access documentation, try out different parts of the API, or get notifications about changes. API developer portals have become standard for businesses offering APIs to their partners and end users. Learn how to integrate ReadMe.com with Amazon API Gateway to make sure your documentation is up to date and gets changed every time you change the API.

Most applications require a form of identity service to manage, authenticate, and authorize users. In SaaS applications, multi-tenancy adds specific challenges to this task. To meet these needs, SaaS builders must consider integrating with an identity service provider. AWS services such as Amazon Cognito or AWS Partner services like Auth0 provide deep expertise in the field and allow you to focus on your SaaS application’s value proposition while relying on a secure, feature-rich identity provider.

A digital journey is of strategic importance for many organizations, and digital transformation enabled by cloud technologies has increased efficiency and raised productivity with improved stakeholder experiences. To achieve these outcomes, transformation initiatives need to be holistic, interlinked, and inclusive. Learn how to supercharge customer experiences and make your contact center future-ready by leveraging HCLTech’s Fluid Contact Center Intelligence (Fluid CCI) and AWS AI/ML services.

We are excited to highlight 112 AWS Partners that received new designations in September for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Provectus, an AWS Premier Tier Services Partner with the Data and Analytics Competency, helps clients resolve issues of their legacy, on-premises data platforms by implementing best practices for the migration and optimization of Amazon EMR workloads. This post examines the challenges organizations face along the path to a successful migration, and explores best practices for re-architecting and migrating on-premises data platforms to AWS

While utilities have historically been rich with data from customers, programs, and assets, many organizations often manage data in siloes. Source data can also be disorganized, with deficiencies in defined quality assurance and quality control processes. Learn how utilities are successfully embracing Accenture’s data-led transformation (DLT) and leveraging accelerators powered by AWS to reach their business objectives and meet regulatory obligations.

In line with Capgemini Group‘s sustainability vision to become a net zero business by 2040, Sogeti has collaborated with AWS to find a pragmatic solution that is helping to bring this vision to life—the Sogeti Carbon Estimator (SCE). This tool can be used to automatically bring insights into the carbon footprint of any cloud component used to serve technology, including complex AI solutions enabled by MLOps. SCE highlights the goal of many cloud providers and businesses—to unlock the value of cloud sustainably.