Tag: Digital Customer Experience

Learn how to seamlessly integrate Amazon Rekognition with the Cloudinary platform, and build an application that automatically tags people in images with names. This solution learns people’s faces from photos uploaded to a “training” folder in Cloudinary. In many cases, a single photo of someone is enough for Amazon Rekognition to learn and then, later on, identify and tag that person. This works in most photograph scenes and even pictures with many other people in them.

To build even stronger relationships with their audience, the American Cancer Society sought a way to interact with users and drive increased app usage and donations. To get there, they teamed up with Braze, which has been providing brands with built-for-purpose customer engagement capabilities since 2011. The Braze platform makes messages feel more like conversations between you and your customers across channels such as push notifications, email, in-app messages, and more.

Building a true Customer 360 requires gaining a comprehensive view of customer behavior and preferences by aggregating data from all of these sources, and more. With a single source of truth, a true Customer 360 delivers complete a real-time customer view to all parts of the organization—sales, marketing, service, support, etc. This consistent and contextual insight can help enterprises delight customers with personalized experience and timely offers through each touch point in the customer journey.

We are excited to highlight 53 APN Partners that received new designations in July for our global AWS Competency, AWS Managed Service Provider (MSP), and AWS Service Delivery programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

We are excited to highlight 43 APN Partners that received new designations in May for our global AWS Competency, AWS Managed Service Provider (MSP), and AWS Service Delivery programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

We are excited to highlight 79 APN Partners that received new designations in May for our global AWS Competency, AWS Managed Service Provider (MSP), and AWS Service Delivery programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

When customers who had invested in high availability infrastructure began looking for even faster speed and response times, WP Engine upgraded their Amazon EC2 instances from fourth-generation M4 and C4 instances to the most recent M5 and C5 instances. In doing so, WP Engine replaced thousands of traffic-serving instances, significantly reducing network latency. Learn how WP Engine automated the M5 and C5 instance upgrade process to get the most of the company’s AWS environment.

We are excited to highlight 77 APN Partners that received new designations in March for our global AWS Competency, AWS Managed Service Provider (MSP), and AWS Service Delivery programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

To receive the AWS Competency designation, APN Partners must undergo rigorous technical validation related to industry-specific technology, as well as an assessment of the security, performance, and reliability of their AWS solutions. This validation gives customers complete confidence in choosing APN Partners to team up with. To help APN Technology Partners better understand this process and our validation requirements, we are releasing new versions of the AWS Competency Validation Checklists.

We are excited to announce the AWS Digital Customer Experience (DCX) Competency Program to highlight top APN Partner solutions. DCX Competency Partners support all phases of the digital customer acquisition and retention lifecycle—content management and marketing automation to engage prospects and customers with the right experience; effective and secure commerce solutions to create seamless buying experiences, and data analytics to support your decisions and retain customers.