Business Productivity
Category: Amazon Chime SDK
What does Amazon Chime’s global expansion mean for you?
June 29, 2020: Updated to clarify the 14 regions available for meetings and the single region used to store user information. Today, Amazon Chime announced a global expansion by extending hosting of online meetings to 14 AWS regions. Customers choose which AWS regions can host their meetings, and then Amazon Chime selects the region for […]
A Builder’s Guide to Amazon Chime sessions at re:Invent 2019
At AWS re:Invent 2019, the Amazon Chime session track offers a breadth of new capabilities for web or telecom application developers. Let’s review the two main areas of focus for builders and developers with Amazon Chime in this year’s re:Invent. New Amazon Chime SDK The Amazon Chime SDK enables developers to build real-time experiences into […]
Mitel builds its next-generation collaboration applications with the Amazon Chime SDK
Across industries, our customers have increased investments in communication-enabled applications. For example, retailers are integrating two-way video into customer service applications, and healthcare providers are using video to connect physicians and patients. Our customers, however, tell us that building real-time communications applications is a challenging and time-consuming process requiring large up-front investments, developing specialized skills […]
Now achieve multi-region availability and proactive call monitoring with Amazon Chime Voice Connector
In March 2019, AWS launched Amazon Chime Voice Connector, a pay-as-you go SIP trunking service for your on-premises phone system that can save you over 50% on your voice calling costs. The service is delivered over your Internet connection or AWS Direct Connect and can elastically scale up or down to meet your business needs. […]
Configuring Multi-Region Routing in Amazon Chime Voice Connector
Voice communications are often the front-line of a company’s identity. Companies require highly-available voice calling services to ensure they are always reachable by their customers. To ensure these requirements are met, businesses often build redundancy in their voice infrastructure and their connectivity to the Public Switched Telephone Network (PSTN). This post shows how you can […]
Amazon Chime Adds New Ways to Increase Control and Share Management of Your Meetings
Customers tell us that the way Amazon Chime starts meetings is a productivity game-changer for their companies. Not only does Chime auto-call start meetings on time, meetings can start as soon as someone joins, without waiting for the host, allowing available participants to start getting work done. While this works for a broad set of […]
Build custom chat bots for Amazon Chime
In 2017, Amazon Chime released incoming web-hooks, allowing users to send automated messages into Chime chat rooms. Today, we take chat integrations a step further, announcing the availability of bi-directional chat bot support. With chat bots, users can send and receive information from custom-built bots in Chime chat rooms. When many people think of chat […]
“Alexa, join my meeting” – Join conference calls with Alexa, now open to all Alexa users!
Starting today, Alexa device users can join meetings using their existing Alexa devices at home or work by saying “Alexa, join my meeting”! This feature is available for all Alexa users for a limited time, even if their organization does not use Alexa for Business yet. Just say “Alexa, join my meeting” to get started! […]
AWS delivers effortless communication for Amazon Chime customers
AWS delivers effortless communication for Amazon Chime customers Delivering flexible options that you and your colleagues can use to stay connected and get work done. In 2017, Amazon Web Services (AWS) launched Amazon Chime on Windows, macOS, iOS, and Android devices. Customers raved about the ability to instantly join meetings and engage in chat conversations […]
Amazon WorkDocs Drive Offline access and search
Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service that allows user to access their content from anywhere on any device. Amazon WorkDocs Drive provides access to user’s cloud content directly from Windows Explorer and Mac Finder. The ‘WorkDocs Drive Offline Access’ feature ensures your WorkDocs cloud content is available regardless […]