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This week, AWS will be at Enterprise Connect where we are excited to hear from customers and meet with our partners. We are also announcing new capabilities for our contact center and communications services – Amazon Connect, Amazon Chime, Alexa for Business, and Amazon WorkDocs. To learn more about these new capabilities – read on. […]

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service that allows user to access their content from anywhere on any device. Amazon WorkDocs Drive provides access to user’s cloud content directly from Windows Explorer and Mac Finder.  The  ‘WorkDocs Drive Offline Access’ feature ensures your WorkDocs cloud content is available regardless […]

After the initial launch of Amazon Chime, one specific question that we were frequently asked by our customers was if Chime would one day support letting users connect directly to the public switched telephone network (PSTN). With the release of Amazon Chime Business Calling and Amazon Chime Voice Connector, that day has arrived! Business Calling […]

No matter where you work, you probably spend much of your office time in meetings. While an integral part of our work lives, there are a number of obstacles that can get in the way of an efficient meeting, like finding a room, wrestling with cumbersome hardware, and looking up the conference ID while dialing into the call. […]

Amazon WorkDocs is a secure, fully managed, content creation, file collaboration and management service, with an extensible SDK, that runs on AWS. Amazon WorkDocs makes it easy for you to share your files anytime anywhere, and we have now made it even easier to manage files on your iOS device. You can now view and […]

The Alexa Smart Scheduling Assistant helps you schedule 1:1 meetings and move meetings on your work and personal calendars using your voice. When scheduling a meeting with a contact who has shared their calendar availability with you, Alexa will suggest times that show as ‘available’ on both of your calendars, which saves you time and […]