Business Productivity

Tag: Chat

How RubyKaigi built an event site in days with the Amazon Chime SDK and Amazon IVS

This is a guest blog written by Sorah Fukumori, Senior Software Engineer at Cookpad and organizer for RubyKaigi. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. RubyKaigi is the world’s largest international conference on the Ruby programming […]

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Build Multiparty Conversations Across Applications and SMS with the Amazon Chime SDK and Amazon Pinpoint

In sales and service, chat messaging is an effective communication channel allowing customers and employees to communicate with each other as easily as they do with friends and family. These asynchronous conversations not only move the sales or service process forward they help develop a relationship between employees and customers. Common use cases include employees […]

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Automate moderation and sentiment analysis with Amazon Chime SDK messaging

Live event organizers need to communicate in large streaming events, live streamed product demonstrations, and keynote speeches at a conferences over multiple modalities including video and chat, but existing chat solutions often do not scale to support tens of thousands of participants. Amazon Chime SDK messaging is secure, persistent, and can scale up to 100k […]

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Use channel flows to remove profanity and sensitive content from messages in Amazon Chime SDK messaging

Amazon Chime SDK messaging now supports channel flows which allow you to execute business logic on in-flight messages before they are delivered to members on a channel. In a previous post , we demonstrated a way of achieving moderation in a channel. This approach works for many use cases, but processing is done post-delivery of […]

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How Physician-Facing mHealth Technologies Add Value to Healthcare with Workflow Efficiencies

This is a guest blog written by Kimberly Sanders, PharmD, Director Medication Management, Product Management at MEDHOST. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. The mobile phone has become the preferred way for most consumers to […]

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Creating read-only chat channels for announcements with Amazon Chime SDK messaging

Amazon Chime SDK messaging provides the building blocks needed to build chat and other real-time messaging features. Available APIs include sending messages, retrieving message history, editing messages, deleting messages, setting retention policies on stored messages, and streaming chat export. These APIs are combined with the Amazon Chime SDK for JavaScript and managed messaging infrastructure so […]

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Build a live streaming chat application using Amazon IVS and Amazon Chime SDK

Building low latency live streaming and implementing chat features are common requests from customers who want an interactive experience. For example, customers who want to build a live streaming app with user-generated content (UGC) look for chat to help enhance interaction between users. In live commerce services, sellers needs to be responsive to product chat […]

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Best practices for remote work using Amazon Chime

COVID-19 is affecting just about every aspect of our lives including how we work or learn. Many employees and students are working from home who haven’t in the past and while being at home might have some benefits such as more family time, it is important to pay attention to technology, environment, and etiquette best […]

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Announcing the Amazon Chime Meetings App for Slack

The challenge of effectively connecting employees to each other and to critical business processes continues to grow as more information workers collaborate on multi-sites and remote teams. Our customers tell us that their employees need access to online meeting services with group audio, video, and screen sharing as well as advanced features like guest access […]

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