AWS Cloud Enterprise Strategy Blog
Tag: Change Leadership
Creating Remarkable Customer Experiences: Priorities, Experimentation, and Inclusion
One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]
The CFO and CIO: Partners in Success
The roles of the CFO and CIO have been subtly changing. In many enterprises, these roles had veered away from the strategic focus that one would expect from CXOs. But to succeed in the digital world, as I discuss in my book War & Peace & IT, enterprises must let their CIOs and CFOs re-establish […]
The Frozen Middle—Part One: Understanding
First in a two-part series In many of our conversations with customers, we hear talk of a “frozen middle”—middle managers in IT who are reluctant to change and either block or slow down attempts at transformation. The idea is that senior leadership wants to gain the benefits of the cloud and digital transformation while line […]
Announcing my New Book, War & Peace & IT – a Resource for Enterprise Leaders in the Digital Age
I’m very excited to announce that today is the official publication date of my latest book, War & Peace & IT: Business Leadership, Technology, and Success in the Digital Age. It is intended as the hitherto missing book for senior enterprise executives on how best to work with their technology organizations to accomplish their digital […]
Ahead in the Cloud: Kareen Boutonnat, Group COO of Lightsource BP
In this next installment of Ahead in the Cloud we talk to Kareen Boutonnat, the COO of Lightsource BP. Earlier in my career I received a piece of advice very similar to the one she mentions: always hire people better than you. It’s important to keep in mind even as we all struggle with a […]
How Can Government Grow and Recruit Digital Talent? The Case of the UK Driver and Vehicle Licensing Agency
This blog is adapted from a conversation with Tom Brewer, Head of Service Creation, UK Driver and Vehicle Licensing Agency, and Matthew Lewis, Chief Architect, UK Driver and Vehicle Licensing Agency, moderated by Mark Schwartz, Director, Enterprise Strategy, AWS. The discussion, which was a part of the European Government Delegation Programme at re:Invent 2018, focused on how governments can […]
AWS Enterprise Strategy Blog 2018 Wrap-Up
Our enterprise strategy blog—like the rest of Amazon and AWS—is oriented around the expressed needs of our customers. We write about the issues and challenges facing the enterprises we meet with, and try our best to give them new ways of framing problems, of anticipating the future of IT, of thinking about the cloud and […]
Staying Inspired: A Conversation with Today’s Enterprise Cloud Leaders
Over the past few weeks, I’ve been sharing highlights from my conversations with seven leaders around their perspectives on innovation at scale when it comes to people and organization. Our dialogues with these leaders, from both commercial enterprises and the public sector, explore how these individuals cultivate next level leaders, how they deal with failure, […]
Keeping Up with Technology: A Conversation with Today’s Enterprise Cloud Leaders
Recently, I sat down with seven leaders from both commercial enterprises and the public sector to hear how they approach developing a culture that enables innovation at scale. In a series of video interviews, we discussed the different roles that technology, people, and culture play as C-level executives navigate their organizations through the cloud journey. […]
On Failure: A conversation with today’s enterprise cloud leaders
Last month, we published a series of video interviews with C- level executives on their approaches to people and culture, while leading their organizations through the cloud journey. In this blog series I’m summarizing these perspectives, to share what I think are key lessons from these insightful discussions. In my last blog, I focused on the theme […]