AWS Cloud Enterprise Strategy Blog

Tag: Change Leadership

Creating Remarkable Customer Experiences: Priorities, Experimentation, and Inclusion

One of the things that I enjoy most about Amazon’s culture is that Customer Obsession is our first leadership principle. I was a customer for 26 years in my various roles at The Coca-Cola Company and benefited from Amazon’s customer obsession. What I found is this often comes down to creating, and constantly making better, […]

The Frozen Middle—Part One: Understanding

First in a two-part series In many of our conversations with customers, we hear talk of a “frozen middle”—middle managers in IT who are reluctant to change and either block or slow down attempts at transformation. The idea is that senior leadership wants to gain the benefits of the cloud and digital transformation while line […]

Announcing my New Book, War & Peace & IT – a Resource for Enterprise Leaders in the Digital Age

I’m very excited to announce that today is the official publication date of my latest book, War & Peace & IT: Business Leadership, Technology, and Success in the Digital Age. It is intended as the hitherto missing book for senior enterprise executives on how best to work with their technology organizations to accomplish their digital […]

How Can Government Grow and Recruit Digital Talent? The Case of the UK Driver and Vehicle Licensing Agency

This blog is adapted from a conversation with Tom Brewer, Head of Service Creation, UK Driver and Vehicle Licensing Agency, and Matthew Lewis, Chief Architect, UK Driver and Vehicle Licensing Agency, moderated by Mark Schwartz, Director, Enterprise Strategy, AWS. The discussion, which was a part of the European Government Delegation Programme at re:Invent 2018, focused on how governments can […]

AWS Enterprise Strategy Blog 2018 Wrap-Up

Our enterprise strategy blog—like the rest of Amazon and AWS—is oriented around the expressed needs of our customers. We write about the issues and challenges facing the enterprises we meet with, and try our best to give them new ways of framing problems, of anticipating the future of IT, of thinking about the cloud and […]

Staying Inspired: A Conversation with Today’s Enterprise Cloud Leaders

Over the past few weeks, I’ve been sharing highlights from my conversations with seven leaders around their perspectives on innovation at scale when it comes to people and organization. Our dialogues with these leaders, from both commercial enterprises and the public sector, explore how these individuals cultivate next level leaders, how they deal with failure, […]

Keeping Up with Technology: A Conversation with Today’s Enterprise Cloud Leaders

Recently, I sat down with seven leaders from both commercial enterprises and the public sector to hear how they approach developing a culture that enables innovation at scale. In a series of video interviews, we discussed the different roles that technology, people, and culture play as C-level executives navigate their organizations through the cloud journey. […]

On Failure: A conversation with today’s enterprise cloud leaders

Last month, we published a series of video interviews with C- level executives on their approaches to people and culture, while leading their organizations through the cloud journey. In this blog series I’m summarizing these perspectives, to share what I think are key lessons from these insightful discussions. In my last blog, I focused on the theme […]