Category: Industries

How do you maintain a lean and impactful IT operation when both your customer base and your engineering team are growing rapidly? This was the situation facing FinTech FreeAgent in 2018. In the following blog post we’ll explore how FreeAgent remained agile, while scaling their business, by adopting AWS fully-managed services. The Company U.K.-based FreeAgent […]

Customer churn is a growing concern for many companies—and not without merit. During the pandemic, 75% of US consumers switched brands or stores, and 60% of them plan to incorporate new buying patterns and habits post-COVID. In other words, 45% of consumers shifted their brand choices over the long term. But customer churn is hardly […]

The COVID-19 pandemic shocked the retail industry system. It wasn’t long before high streets were boarded up worldwide, and many traditional businesses pivoted to fully operating online. As traditional businesses struggled to stay afloat, cloud-based disruptors (ecommerce pure plays) started acquiring brands that had gone under in order to make them available online. AWS has […]

Consumer adoption of ecommerce across the retail sector has accelerated due to COVID-19. This increase also pushed up the demand for technologies that improve the buyer’s shopping experience. As digital properties are becoming retailers’ flagship stores, from fashion to beauty and eyewear to home goods, many product categories have incorporated immersive technologies, such as 3D […]

EDM Council, a global trade association for data management and analytics, recently published the Cloud Data Management Capabilities (CDMC) framework for managing data in the cloud. AWS, along with other cloud service providers and technology and consulting firms, as well as several leading financial services institutions, participated in an 18-month long working session to develop […]

In this edition of Financial Services Industry (FSI) Services Spotlight monthly blog series, we highlight five key considerations as they pertain to Amazon Kendra, including achieving compliance, data protection, isolation of compute environments, audits with APIs, and operational access and security. For each of these five areas, we will provide specific guidance, suggested reference architectures, […]

An old concept of milk delivered to customer doorstep is making a big come back in fresh new ways. Home milk delivery from local dairy farms was a staple for many households in the 1950s and ’60s. With the rise of the supermarkets and refrigeration becoming widely available, the doorstep delivery of fresh milk went […]

Time to start the streamlining data exchange process – we can help make it a reality Up until 2019, the travel and hospitality industry experienced unprecedented growth. Airlines carried over 4.5B passengers (IATA), as well as the U.S. hotel industry registered record breaking performance and record profit margin. Digital transformation was in full swing. Moreover, […]

This has been a disruptive 18 months for travel and hospitality companies, and how this pandemic will end remains ill-defined and elusive. The industry disruption is now all too familiar: airplanes idled, airport terminals shuttered, and hotels and dining rooms closed. This was a wakeup call for the travel and hospitality industry. New demands were […]

The last year and a half has seen some changes worldwide, including how customers engage with retail brands. As we begin returning to normality, retailers have an opportunity to redefine what that looks like and embrace some of the habits and expectations that arose during COVID. Let’s investigate how customers have been buying during this time and […]