AWS for Industries

Category: Travel and Hospitality

Executive Conversations: Building Resiliency with Pat Pacious, President and Chief Executive Officer, Choice Hotels International

Pat Pacious, President and Chief Executive Officer, Choice Hotels International joins Joanna Todd, AWS’ Head of Worldwide Accommodations and Lodging, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. Choice Hotels International is one of the largest and most successful lodging franchisors […]

Executive Conversations: Building Resiliency with Sankar Narayan, CEO, SiteMinder

Sankar Narayan, CEO of SiteMinder joins Joanna Todd, AWS’ Head of Worldwide Accommodations and Lodging, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. SiteMinder is the global hotel industry’s leading guest acquisition platform, earning the trust of more than 35,000 hotels, […]

5 tips for implementing conversational experiences in travel

 This post is authored by Evan Kohn, Chief Business Officer at APN Partner Pypestream Current events have revealed business continuity shortcomings across every single industry, especially in travel. Call centers weren’t prepared with readily available, scalable technology, and didn’t have the resources to properly withstand the increase in customer touchpoints. And what was left? A […]

Executive Conversations: Building Resiliency with Kieron Branagan, CEO, OpenJaw Technologies

Kieron Branagan, CEO of OpenJaw Technologies joins Judy Pitchford, AWS’ Head of Worldwide Travel, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. OpenJaw provides leading e-Commerce platforms for travel companies and loyalty programmes. They are helping transform travel companies into travel […]

Re-thinking the Fine Dining experience

In previous blog posts I have shared insights, inspiration, and customer success stories from restaurants and catering/contract food service organizations. The majority of the observations have come from the Quick Service Restaurant (QSR), Fast/Quick Casual and Casual Dining segments of the industry. As a result, I have received many ‘playful’ comments from Fine Dining establishments. […]

Executive Conversations: Building Resiliency with Chris Nassetta, President and CEO, Hilton

Chris Nassetta, President and CEO of Hilton joins David Peller, AWS’ Head of Worldwide Accommodations and Lodging, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. Hilton is a leading global hospitality company with a portfolio of 18 world-class brands comprising more […]

Executive Conversations: Building Resiliency with Alexandre de Juniac, Director General and CEO, International Air Transport Association (IATA)

Alexandre de Juniac, Director General and CEO, International Air Transport Association (IATA), joins Massimo Morin, Head of Travel and Hospitality Solutions at Amazon Web Services (AWS), for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. IATA is the trade association for the […]

Executive Conversations: Building Resiliency with Arne Sorenson, President and CEO, Marriott International

Arne Sorenson, President and CEO of Marriott International, joins Joanna Todd, Head of Worldwide Accommodations and Lodging at Amazon Web Services (AWS), for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. Marriott International offers 30 brands and 7,000+ properties across 131 countries […]

Datalex and AWS are Modernizing Airline Retailing

This post is authored by Ryan Estes, VP of Technology at Datalex — Technology advancements have always been at the forefront of expansion and innovation in air travel. This is just as true for planes and as it is for the airline retailing experience. After recently celebrating 100 years of international travel, it is hard […]