AWS for Industries

Category: Travel and Hospitality

Preparing for travel and hospitality’s recovery

This post is authored by Roger El Khoury – Founder and Managing Director of Neorcha. — How contactless services in hotels can help the industry bounce back Whilst we’re in the midst of the COVID-19 crisis, hoteliers around the world – as one of the hardest hit sectors globally- are preparing for a new normal. […]

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Learning from the frontlines of travel and hospitality

There are only three measurements that tell you nearly everything you need to know about your organisation’s overall performance: employee engagement, customer satisfaction, and cash flow. – Jack Welch Imagine having access to detailed, insightful, and ongoing feedback from your most frequent technology product users, culminating in an increase in your profitability. Would you refuse? […]

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Five bets for the next five years: Technology transformations in the restaurant business

During my career in the restaurant business, technology went from being a standalone, assembly-language based point-of-sale system with limited functionality and importance to a highly integrated, mission-critical ecosystem. Looking back, much of the timing and nature of this evolution was not predictable, but there were certain clear trends that informed pre-emptive bets. These in turn, […]

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How food delivery brands are providing connected experiences in an uncertain time

This post is authored by Ido Bar Oz, Strategic Cloud Alliances Director at Braze, an AWS Competency Partner — It goes without saying food delivery brands face tremendous headwinds right now – from the long-running shifts in consumer behavior driven by the rise of smartphones and other mobile devices to today’s global health and economic […]

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Improving technology resiliency to weather the slowdown in travel and hospitality

As COVID-19 continues to spread around the world, we place tremendous value and focus on the well-being and safety of our employees, partners, and customers. The Amazon Day One Blog is being updated regularly on all the ways Amazon is working to address this crisis. While the impact has been felt by everyone and across […]

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4 surprising restaurant industry trends

In the previous blog post 7 defunct restaurant brands we can learn from, I reviewed how some historic restaurant brands failed to adjust to changing consumer preferences and market dynamics. This post examines the restaurant industry trends that we are watching for in 2020 and how AWS prepares restaurants for the impact. Trend 1: The […]

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Restaurants are hungry for data insights as food delivery analytics gains traction

This is a point of view from Wavicle — an AWS Select Tier Consulting Partner specialized in custom data, analytics, and cloud solutions. “Eating out is fun.” You may or may not remember that nostalgic tagline from decades ago. Now there’s a modern 21st century corollary to it: “Eating in is fun.” Whether at home, […]

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Executive Conversations: Jonathan Barouch, CEO, Local Measure

Local Measure is making travel and hospitality more human through technology. CEO of Local Measure Jonathan Barouch joined David Peller, Head of Worldwide Business Development for AWS Travel and Hospitality, for a wide-ranging discussion that uncovered insights into the industry and current landscape. — David Peller (DP): Tell me a little about your business, Local […]

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7 defunct restaurant brands we can learn from

Regardless of your age, it is likely that you have fond memories of visiting a restaurant brand that is no longer in existence. That restaurant may no longer be around because they likely failed to adjust to changing consumer preferences and market dynamics. By learning from our past, we can avoid repeating the same mistakes, […]

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Convenient Conversations: How conversational AI elevates the traveler experience

This is a point of view from Andrei Papancea, Cofounder and CEO of NLX – an AWS technology partner specialized in building the next generation of conversational applications. — As consumer demands are changing, brands are constantly looking for new ways to interact with customers. Digital conversations are on the rise. According to Smooch.io’s State […]

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