AWS for Industries
Tag: customer experience
Better Engagement, Better Loyalty: Track 1 of Industry Innovator’s Conference 2022
Learn more about the sessions and speakers featured in Track 1: Engaging Shoppers and Consumers at this year’s Industry Innovator’s Conference for Retail & CPG 2022. Brand loyalty is always at the top of companies’ minds, but it’s not the simplest thing to keep up. With a rapidly shifting economy, customer demographics, and unpredictable market […]
Read MoreHow to Create Great Customer Experiences Powered by Zendesk on AWS
The world of retail has shifted to an omnichannel experience, and it’s here to stay. That means retailers need to adapt to what customers want: being able to browse on their mobile phones while binge-watching Netflix, ordering online to pick up in store, or just going into your shop like they always did before. Each […]
Read MoreImprove online shoppers’ brand loyalty: Providing accurate delivery dates and building customer trust with FenixCommerce’s order experience and tracking platforms
Many eCommerce retailers face significant planning challenges resulting from supply chain disruption, labor shortages, and a retail landscape significantly altered by the pandemic. Shoppers are searching for brands they can trust to meet their expectations for accurate, on-time delivery, and retailers are looking for solutions to delight their customers and build brand loyalty. Solve new […]
Read MorePart 1: Four Supply Chain Disruptions Retailers Must Overcome
Retailers of all sizes and across various industries face the challenge of quickly getting the right product in the right quantity in the right place at the right time. The roots of this struggle run deep. COVID-19 and the subsequent ecommerce expansion have exacerbated fulfillment issues, with many retailers’ supply chains or partner networks unable […]
Read MoreSeven Ways to Improve the Customer Path to Purchase Journey
Customer journeys have become a hot topic in recent years as retailers and brands try to better understand and enhance customer experiences. While this topic has been at the forefront of business-to-consumer (B2C) companies for many years, it’s becoming more and more important for traditional business-to-business (B2B) companies, like CPG brands—especially since many CPGs are […]
Read MoreSeven Ways Technology Will Lead the Way for Ethical Commerce in Retail and CPG
Ethical commerce and technology are essential to a company’s survival. In the retail and CPG spaces, a company’s commitment to its stakeholders is not just expected; if done well, it offers a competitive advantage. The adoption of technology makes a critical difference in whether a company thrives or simply survives. Technology can play a larger […]
Read MoreCo-op UK Scales Grocery Ecommerce Pickup and Delivery with Bringg and Naveo Commerce
Consumers are increasingly moving between physical and digital stores. It’s now mission-critical for retailers to deliver a seamless, unified, omnichannel experience to customers. The UK is one of the world’s most advanced digital markets, with 15% ecommerce penetration in grocery alone. Wanting to gain a foothold with digital consumers, Co-op, a leading food convenience retailer […]
Read MoreReinventing automotive sales with AWS
Even before the current pandemic, automotive retail was undergoing a fundamental shift towards a more digital and personalized experience. For years, automotive manufacturers (OEMs) and dealerships have witnessed a decrease in dealership visits and have experimented with new digital experiences and retail formats to counter this trend. In this blog, we will discuss how new […]
Read MoreNRF Retail Converge Conference 2021: What to Expect
Both online and in stores, 2020 has permanently changed consumer behaviors and the retail landscape. To be successful, retailers must focus on innovation and differentiation by optimizing technology investments and developing a culture of experimentation that enables agility now and in the future. At NRF Retail Converge 2021, we will introduce you to innovators who […]
Read MoreRetail/CPG Partner Conversations: Retail Store Shelf Technologies with Trax
The COVID-19 pandemic created unprecedented disruption. In a matter of days, our world turned upside down. As shelter-in-place lockdowns, mask mandates, and social distancing rules took hold, new patterns of consumption quickly emerged. Arguably, no industry felt the pandemic’s dramatic impact more than consumer packaged goods (CPG). However, leaders are forging ahead with resilience, tenacity, […]
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