AWS Messaging & Targeting Blog

Tag: Deliverability

Optimizing Email Deliverability: A User-Centric Approach to List Management and Monitoring

This is a 2024 update of the 2015 blog post “Amazon SES Best Practices: Top 5 Best Practices for List Management“. While the fundamental principles of effective email list management remain relevant, the landscape has evolved significantly over the past nine years. This updated post aims to provide Amazon Simple Email Services (SES) customers with […]

How to enable one-click unsubscribe email with Amazon Pinpoint

Amazon Pinpoint customers who use campaigns, journeys, or the SendMesages API to send more than 5,000 marketing email messages per day are considered “bulk senders”. If your organization meets this criteria, you are now subject to new requirements that were recently established by Google, Yahoo and other large ISPs/ESPs. These providers have mandated these requirements […]

Amazon SES – How to track email deliverability to domain level with CloudWatch

Why is it important to track email deliverability per domain with Amazon Simple Email Service (SES)? Amazon Simple Email Service (Amazon SES) is a scalable cloud email service provider that enables businesses to build a large-scale email solution and host multiple domains from the same SES account for different purposes ex: one domain for sending […]

Updating opt-in status for Amazon Pinpoint channels

In many real-world scenarios, customers are using home-grown or 3rd party systems to manage their campaign related information. This includes user preferences, segmentation, targeting, interactions, and more. To create customer-centric engagement experiences with such existing systems, migrating or integrating into Amazon Pinpoint is needed. Luckily, many AWS services and mechanisms can help to streamline this […]

How Amazon Simple Email Service supported the growth of email in 2020

Over the last 12 months, organizations of all types have increasingly needed to stay connected to their customers. With the move to virtual interactions accelerating across industries, email has remained a trusted channel for customer communications. Amazon Simple Email Service (SES) has seen record outbound email traffic in 2020, supporting critical customer communications during COVID […]

Retrying Undelivered Voice Messages with Amazon Pinpoint

Note: This post was written by Murat Balkan, an AWS Senior Solutions Architect. Many of our customers use voice notifications to deliver mission-critical and time-sensitive messages to their users. Customers often configure their systems to retry delivery when these voice messages aren’t delivered the first time around. Other customers set up their systems to fall […]

Announcing Dedicated IP Pools

The Amazon SES team is pleased to announce that you can now create groups of dedicated IP addresses, called dedicated IP pools, for your email sending activities. Prior to the availability of this feature, if you leased several dedicated IP addresses to use with Amazon SES, there was no way to specify which dedicated IP address […]

SPF and Amazon SES

Update (3/14/16): To increase your SPF authentication options, Amazon SES now enables you to use your own MAIL FROM domain. For more information, see Authenticating Email with SPF in Amazon SES. One of the most important aspects of email communication today is making sure the right person sent you the right message. There are several […]

Amazon SES IP addresses

One of the questions we get from time to time here at Amazon SES is “What IP address is my email going out through?” In this blog post we will see how to find the outgoing IP addresses that SES is using by querying the Amazon SES SPF records in DNS. What is an outgoing […]