AWS Cloud Operations Blog

Category: AWS Systems Manager

How Kyndryl used AWS Service Management Connector, AWS Config and AWS Systems Manager to achieve lifecycle management of AWS resources through ServiceNow

Customers need a way to do lifecycle management of AWS resources in the AWS Cloud. Many customers leverage managed solutions providers to manage their AWS accounts, and they’re looking for AWS native solutions and integrations to solve their business problems. Lifecycle management includes discovering new resources from customer’s AWS environment, populating them via federation into […]

AWS Resources Lifecycle Management Via ServiceNow and AWS Service Management Connector

Customers deploy series of AWS resources to support their workloads in the cloud. These organizations, as part of their maturity journey, must help managing the lifecycle of their AWS Resources using existing IT Service Management tool, such as ServiceNow. Manually executing these tasks via both consoles (ServiceNow and AWS Console) is inefficient and time-tasking. With […]

Create ServiceNow Incidents for Amazon CloudWatch Alarms using AWS Service Management Connector for ServiceNow

Many customers use ServiceNow for Incident Management, and have asked how they can create ServiceNow incidents when CloudWatch alarms are triggered in their AWS environment. The AWS post Learn how to leverage Amazon CloudWatch alarms to create an incident in ServiceNow explains how to leverage Amazon Simple Notification Service (Amazon SNS) topics to send messages […]

Use AWS Systems Manager Automation to create input parameters that populate AWS resources as a dropdown list

As a Solution Architect at AWS, my customers regularly ask how to automate everyday operations within their cloud environment. Their use cases include a variety of operational needs, such as provisioning new resources within an AWS account, and patching/updating managed Amazon Elastic Compute Cloud (Amazon EC2) instances. They are also focused on cost management with […]

Easy management and monitoring using AWS System Manager and Amazon CloudWatch Application Insights

As builders, we sometimes run into situations where we don’t have enough time or system knowledge to configure monitoring on our applications. It’s also essential to have a centralized way to monitor and resolve issues in all applications, but they’re not always readily available. Although there are third-party libraries and Windows-based tools to monitor health, […]

Automate AWS Systems Manager activation for hybrid-managed node registration

AWS Systems Manager (formerly known as SSM) is an AWS service that you can use to view and control your servers on AWS cloud and on-premises infrastructure. Systems Manager makes it easy to manage a hybrid environment. To set up servers and virtual machines (VMs) in your hybrid environment as Systems Manager managed instances, you […]

Bulk edit of OpsItems in AWS Systems Manager OpsCenter

In a previous post, we discussed using Operational insights in Systems Manager OpsCenter to help you identify duplicate issues and noisy event sources. However, there are still situations where you will have numerous OpsItems that require updating. Instead of manually editing one-by-one, you can use a nifty feature for bulk editing of Opsitems in AWS […]

Achieving Operational Excellence using automated playbook and runbook

An important aspect of operational readiness is having a well-defined process to perform activities in your workload for various scenarios as indicated in Question 7 of Operational Excellence pillar in AWS Well-Architected Framework. Which aims at evaluating your workload’s readiness for operation, from process and personnel perspective. In the case of Incident response, a team […]

Console-based access to Windows instances using AWS Systems Manager Fleet Manager

Historically, customers had to choose between security and costs when establishing RDP connections to Windows servers. The newest feature in Fleet Manager provides customers with a simple and secure browser-based method for accessing Windows servers over RDP. Now you can connect to your instances directly from the browser from the AWS Management Console in just […]

Change Management for Life Sciences

In this post, we’ll demonstrate how Customers looking to maintain Good Laboratory Practices (GLP), Good Clinical Practices (GCP), Good Manufacturing Practices (GMP) can get started evaluating their environments for the controls found in Title 21 of the Code of Federal regulations (CFR) Part 11, and remediate non-compliant resources via a change control process using native […]