Category: Artificial Intelligence

Founded in 1990, the International Myeloma Foundation (IMF) is the first and largest global foundation focused specifically on multiple myeloma. The IMF’s mission is to improve the quality of life of myeloma patients while working toward prevention and a cure by focusing on four key areas: research, education, support, and advocacy. In September 2024, the IMF launched Myelo—an artificial intelligence-powered virtual assistant built using AWS and Max.AI, developed by ZS Associates. This blog post highlights Myelo’s capabilities to provide myeloma patients, caregivers, and healthcare professionals a trustworthy, round-the-clock source of information that is accessible from anywhere in the world, grounded in empathy, and can communicate in multiple languages.

The U.S. General Services Administration (GSA) recently announced an innovative OneGov agreement with Amazon Web Services (AWS) to provide up to $1 billion in savings for cloud adoption, modernization, and training for federal agencies. In alignment with this announcement are solutions to reduce waste and improve efficiency. To help organizations accelerate these initiatives and reduce fraud, waste, and abuse (FWA), this guide outlines practical strategies for optimizing technology spend while improving operational efficiency

AWS has developed a comprehensive suite of agentic AI solutions that are reshaping how healthcare organizations approach patient care, operational efficiency, and system resilience. AWS meets customers wherever they are on their agentic AI journey, offering everything from ready-to-deploy agents to tools for building sophisticated custom solutions. Unlike traditional AI that simply responds to prompts, these agentic AI solutions can reason, plan, and take autonomous actions to accomplish complex healthcare goals with minimal human oversight. Read this post to learn more.

The AI revolution has entered an exhilarating new phase, and AWS is empowering partners to lead this transformation. Today, we’re excited to announce the launch of our new agentic AI module within the AWS Partner Transformation Program (PTP), designed to accelerate partners’ capabilities in building autonomous AI solutions. This strategic initiative comes at a crucial time, as number of enterprise applications incorporating agentic AI continues to surge, presenting unprecedented opportunities for innovation in the public sector and beyond.

Public sector agencies often need to provide information and services to citizens without needing authentication. At the same time, these agencies must make sure that their digital services remain secure, compliant, and reliable. Amazon Q Business embedded web experiences, when integrated with AWS Amplify, offer a powerful solution for delivering AI-powered conversational interfaces to unauthenticated users while maintaining robust security controls. This post explores how public sector organizations can use Amazon Q Business anonymous web experiences within AWS Amplify applications to enhance citizen services while implementing security best practices.

Today’s education technology (EdTech) leaders face intense pressure to “do something with AI.” Fear of missing out has created a mentality where companies rush out AI features without understanding what problems they’re solving for their users. At AWS, we work closely with EdTech leaders navigating the generative AI landscape, and we’ve seen these patterns emerge repeatedly. Based on our experience collaborating with EdTech organizations across the education spectrum, we’ve created a list of five common pitfalls that derail generative AI efforts and the strategic approaches we recommend to avoid them.

QS Quacquarelli Symonds (QS)—a global leader in higher education analytics, insights, and services—unveiled a groundbreaking prototype called “Project Cerebrum” at the annual “Back to School” Summit in New York. Built in collaboration with AWS, Project Cerebrum introduces a new frontier in AI-powered knowledge management: a self-sustaining, agentic knowledge ecosystem that learns, adapts, and grows with the global higher education and workforce landscape.

Government agencies struggle to modernize citizen experiences while optimizing resources, reducing costs, and enhancing security. Siloed systems, untenable volumes, reduced staff, and manual workflows create an urgent need to modernize the citizen experience and drive efficiencies by using generative AI, agentic AI, automation, and analytics—while paying only for what you use. Amazon Connect—the AWS AI-powered, comprehensive contact center as a service (CCaaS) application—transforms government contact centers of all sizes into modern, efficient, and secure service delivery hubs providing enhanced experiences. Read this post to learn more.

In this post, we explore how WestCare—a worldwide family of nonprofit organizations providing treatment and rehabilitation, mental health and wellness, emergency support, housing opportunities, education and prevention, criminal justice, domestic violence, and veterans services—uses AWS services to transform healthcare delivery and reduce administrative burden.

In this blog, we will explore how customers can use Innovation Sandbox on AWS to transform the management of temporary sandbox environments, so that they can focus on driving innovation, skill building, and developing the next big technological breakthrough.