AWS Public Sector Blog

Category: Artificial Intelligence

AWS social impact awards accelerate innovation at Columbia

Every year, an estimated 3 million Americans receive home healthcare services. These programs often improve health outcomes, but they also carry risks. Patients may fall, miss medications, or face complications that lead to hospitalization. Researchers at Columbia University’s School of Nursing are exploring how artificial intelligence (AI) could help predict and prevent such events.

AWS branded background with text "How the U.S. Department of the Treasury is using a human-centered approach to scale AI innovation"

How the U.S. Department of the Treasury is using a human-centered approach to scale AI innovation

At the 2025 Amazon Web Services (AWS) Federal AI Conference in Virginia, Paras Malik, the Chief AI Officer at the U.S. Department of the Treasury, joined AWS Global Head of Financial Innovation Michael Greenwald to share how Treasury is taking a human-centered approach to the use of AI tools. Their conversation highlighted lessons other agencies can apply as they explore promoting AI leadership at scale.

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Architecting secure AI sandboxes in AWS GovCloud (US)

Organizations operating in AWS GovCloud (US) might require alternative architectural approaches, depending on service availability in their target Region. This post presents an architecture that’s deployable on AWS GovCloud (US) for secure generative AI experimentation using Amazon SageMaker AI, AWS Lake Formation, and Amazon Bedrock.

AWS branded background with text "Bringing agentic AI into spreadsheets for planning tactical electrical power"

Bringing agentic AI into spreadsheets for planning tactical electrical power

Teams from AWS, working with Sentient Industries, brought the power of AI directly into Excel spreadsheets. Logistics officers can now type the device description in Excel and have the power specs retrieved from a knowledge base in Amazon Bedrock. Unlike a chat-based solution, the AI directly loads the data into spreadsheet cells, creating a streamlined and efficient user workflow. The AI meets the users where they are, and this capability is now being commercialized by Sentient. Read this post to learn more.

AWS branded background with text "How the City of Virginia Beach modernized its emergency and citizen services with Amazon Connect"

How the City of Virginia Beach modernized its emergency and citizen services with Amazon Connect

Read this post to learn how the City of Virginia Beach worked with Amazon Web Services (AWS) to modernize its Emergency Communications and Citizen Services (ECCS) using Amazon Connect, introducing AI capabilities that help serve citizens faster and reduce dispatcher workloads.

AWS branded background with text How MPAC accelerates IT support resolution using generative AI on AWS"

How MPAC accelerates IT support resolution using generative AI on AWS

MPAC, Ontario’s property assessment expert managing 5.7 million properties, faced mounting pressure on their IT support desk. Routine requests consumed most of the support team’s resources, creating bottlenecks and impacting organization-wide productivity. MPAC needed a round-the-clock IT support solution that maintained stringent security and governance standards for a public sector organization. MPAC’s IT Support Assistant—powered by their custom MPAC Orchestrator platform and Amazon Bedrock on AWS revolutionized its IT support.