Category: Customer Solutions

In Africa, scientific data is critical to helping the nation’s leaders tackle issues like water scarcity and climate change. A collaboration between nonprofit Digital Earth Africa (DE Africa) and the Amazon Sustainability Data Initiative (ASDI) is helping them access the data they need. DE Africa operates a free and user-friendly Earth observation (EO) data service that provides African policymakers with insights into a range of challenges, from natural resource management to the impacts of climate change. The service has already helped Ghanaian officials identify and tackle illegal mining, and provided decision-ready insights on flooding and drought in Tanzania and Nigeria.

The new four-part documentary series Climate Next from Amazon explores how governments and organizations around the world use cloud technology from Amazon Web Services (AWS) to drive innovation in response to our changing planet, create scalable solutions to address climate change, and empower communities to protect and preserve our planet. One episode of the series showcases how the City of Santa Fe, New Mexico uses cloud technology to create a more efficient waste and recycling management operation to divert waste from landfills and reduce greenhouse gas emissions.

According to a new IDC report, the cloud is helping researchers conduct research faster than ever before by reducing data analysis and processing times, and is allowing researchers around the world to collaborate on solving universal problems. In addition to the positive impact on research, IDC also forecasts that continued adoption of cloud computing globally could prevent environmental emission of more than 1 billion metric tons of CO2 from 2021 through 2024, almost equivalent to removing the 2020 CO2 emissions of Germany and the U.K. combined.

NHS Digital launched NHS login, a serverless identity platform to facilitate access to a range of health and care apps for residents in England, with AWS, amongst other suppliers. Using the AWS Cloud, NHS Digital achieves scale, high availability, and security for citizens accessing these services, and helps users access NHS services quicker and more simply. NHS login is one of a number of services NHS Digital are hosting on the cloud as part of the UK government’s ‘Cloud First’ policy.

Oregon and Washington are home to the Confederated Tribes of the Umatilla Indian Reservation (CTUIR)—a union of the Cayuse, Walla Walla, and Umatilla tribes. Their language, Sahaptian is classified as severely endangered by UNESCO. CTUIR was searching for a way to preserve legacy knowledge in a way that can be passed down to future generations and strengthen its community. To do this, CTUIR worked with Amazon Web Services (AWS) and AWS Partner Dan Ryan to build an online dictionary of the Sahaptian language, powered by the cloud.

Tessitura Network, a member-owned nonprofit company, provides customer relationship management (CRM) technologies and services to performing arts, cultural, and entertainment organizations around the world. Tessitura integrates what used to be disparate components of running an arts and culture organization, and supports organizations to gain a full picture of their customers and patrons, to segment and analyze data for insights, and to build personalized engagements with donors and communities they serve—all using the cloud and Amazon Web Services (AWS).

In the Greater Stockholm Area, SL (Stockholm Public Transport) is responsible for public transport services for more than three million citizens. SL is transforming their ticketing system with a new, “future-proof” alternative built and managed in-house. This major digital transformation project, built on the Amazon Web Services (AWS) Cloud and using microservices, is currently being rolled out across the city. The new ticketing system is an integral part of SL’s commitment to make sure everyone who lives, works in, or visits Stockholm, “has access to well-developed, easily accessible and reliable public transport.”

Across Canada, hospitals, care providers, academic health sciences centers, and more are using accessible, scalable technology to support their staff and provide faster, better access to citizens in need of care. With Amazon Alexa, patients only need their voice to answer a few questions and get started towards healing.

Maryland Transportation Institute (MTI), an interdisciplinary research and education organization based out of the University of Maryland, focuses on solving complex transportation problems. When COVID-19 hit, MTI was presented with an urgent new problem: the organization was tasked with gathering, processing, and reporting daily transportation data from nearly 65% of the US population. To keep the public safe, they needed more computing power—quickly. They used the AWS Cloud.

Since 2003, the US federal government has made approximately $1.7 trillion in improper payments, with an estimated $206 billion made in FY 2020 alone. Improper payments are now anticipated to increase proportionally to new levels of federal spending. How can agencies fight improper payments at this scale? And what tools can agencies use to address fraud, erroneous data submission and other causes of this problem? Agencies can use AWS to solve the multi-sided issues of payment integrity.