Category: Customer Solutions

The IT for Development (ITD) Lab at the University of Nebraska at Omaha previously migrated their ETeams application to Amazon Web Services (AWS) because they did not want to manage the underlying infrastructure. With a limited staff, they could focus more on building new functionality in the ETeams application and less on performing mundane maintenance tasks. While the application was performing well, the ITD Lab’s director wanted to lower the monthly costs. This blog post explores an alternative to an SQL Server database that is just as performant but at a lower cost.

Students attend community colleges for multiple reasons. Sometimes they drop out—for reasons that aren’t always entirely clear. Now, one of the largest community college districts in the country is determined to not only get a clearer picture but do something about it. Kern Community College District (KCCD) district in California is partnering with Amazon Web Services (AWS) to design and build a student-centered course planning tool to support the district’s Guided Pathways model.

When the COVID-19 pandemic hit, New Mexico’s Human Services Department (HSD) needed a new way to deliver contact center services safely and found it with Amazon Web Services (AWS). Using Amazon Connect, a cloud-based, artificial intelligence (AI)-powered contact center, HSD scaled to meet demand and enabled workers to answer people’s questions from their homes.

Karsun Solutions, an Amazon Web Services (AWS) Partner, modernizes legacy enterprise systems to elevate the capabilities of its government agency customers. Karsun has created a modernization platform called ReDuX, which uses generative artificial intelligence (AI) powered by Amazon Bedrock. This blog post provides an overview of Karsun’s approach, which enables enterprises to successfully transition their business functions from a mainframe to microservices on AWS.

The Association of Schools and Programs of Public Health (ASPPH) — a nonprofit association with a vision for improved health and well-being for everyone, everywhere — partnered with Amazon Web Services (AWS) Professional Services (AWS ProServe) to move their curated data to a managed data lake on AWS. In this blog post, we share how ASPPH and AWS designed and built the data lake and the results of moving to a modern, scalable data architecture.

Common Securitization Solutions (CSS), a joint Freddie Mac and Fannie Mae venture launched in 2013, supports a cornerstone of the American economy: home ownership. CSS built and now operates the largest and most advanced mortgage securitization platform in the US, supporting Freddie Mac and Fannie Mae’s 70 percent market share of the industry with flexibility, scalability, and security at its core. Read this blog post to learn how CSS uses Amazon Web Services (AWS) to power their solutions in the cloud.

Guernsey County in Ohio selected Amazon Web Services (AWS) Partner Carbyne to help transition its 911 call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. Read this blog post to learn more.

In 2021, the Indiana Department of Correction (IDOC) awarded a contract to Mi-Case, an Amazon Web Services (AWS) Partner, to replace its legacy systems managing case data across the state’s corrections facilities. The project kicked off in February 2021 and the new web and cloud-based offender management system (OMS) went live in May 2023. Read this blog post to learn why implementations like it routinely take several years and why this project was different.

The University of North Carolina (UNC) System is expanding education opportunities for adult learners in the state of North Carolina. The UNC System launched Project Kitty Hawk as a nonprofit education technology (EdTech) startup to meet that goal. Read this post to learn how Project Kitty Hawk partnered with Amazon Web Services (AWS) Professional Services to build an extensible integration platform for EdTech systems that unites service and data integration across its entire network of EdTech and operational systems.

To provide students across India with the highest quality learning experience, the education technology (EdTech) company Metis leveraged Amazon Web Services (AWS) to power its interactive live streams. Using Amazon Interactive Video Service (Amazon IVS), Metis now supports an average of 50,000 unique viewers daily across 700 weekly online classes.