Tag: Amazon EventBridge

It’s critical to identify and protect the sensitive data collected from any unauthorized disclosure, and it’s the responsibility of every organization to effectively discover, control, and manage their sensitive data footprints and comply with relevant data protection laws. Learn how HCLTech‘s DataPatrol framework accomplishes critical tasks in the lifecycle of sensitive documents and improves sensitive data discovery and governance across your AWS environment.

To help customers deal with cybersecurity challenges, AWS provides capability for aggregated and unified alerting—with a large array of technologies to monitor and control cloud-based application stacks and hosted data. Making intelligent use of this information—to end the opportunity of cyber threat—is the role of the Arctic Wolf Security Operations Cloud. Learn how it provides holistic visibility with data correlation and analytics, assuring detection and response of cyber threats.

Organizations have a requirement to implement data governance due to the presence of personally identifiable information. The process of sharing and operationalizing data movement becomes an involved task, as it must encompass data governance, data security, and include audit capabilities. Learn about a modern process LTIMindtree has introduced for data transfer using AWS Step Functions and for sharing transformed data to another account regardless of regional location.

Customer service agents communicate with many individuals using channels such as inbound and outbound calls, emails, chats, and social media messaging. For channels like email or social media messaging, there is typically a target timeframe within which the agent needs to reply to the customer. Learn about an AI-powered solution called Smart Reply developed by Axrail, an AWS Advanced Tier Services Partner that provides outcome-based digital transformation through analytics and application modernization.

As with most industry segments, financial services are experiencing a shift towards the software-as-a-service business and delivery model. Explore how partnering with the AWS SaaS Factory team, Prometeia created a new platform as a SaaS solution on AWS. Prometeia is a leading provider of advisory services, tech solutions, and research insights. A unique combination of skills has made Prometeia a leading European company for risk and wealth management solutions, as well as services for institutional investors.

IBM Consulting Platform Services on AWS enables intelligent application management in the AWS environment. It empowers IT leaders, developers, and site reliability engineers with artificial intelligence (AI)-powered management of complex hybrid and cloud-native enterprise applications. Learn how IBM Consulting Platform Services on AWS is built using AWS-native services, helping enterprise customers embrace the new cloud operating model by streamlining Day 2 operations.

Salesforce Event Relays enable bidirectional event flows between Salesforce and AWS through Amazon EventBridge. This opens up opportunities to build event-driven, near real-time applications, responding to feedback and outside triggers as they happen. In this post, we use the bidirectional integration to pass events from Salesforce to AWS to send SMS messages, and notify you when a user responds to your message. This is an event-driven architecture, leveraging Custom Platform Events in Salesforce.

The modern API lifecycle does not end once your CI/CD pipeline pushes a deployment to production and the API becomes available to clients. They still have to access documentation, try out different parts of the API, or get notifications about changes. API developer portals have become standard for businesses offering APIs to their partners and end users. Learn how to integrate ReadMe.com with Amazon API Gateway to make sure your documentation is up to date and gets changed every time you change the API.

A digital journey is of strategic importance for many organizations, and digital transformation enabled by cloud technologies has increased efficiency and raised productivity with improved stakeholder experiences. To achieve these outcomes, transformation initiatives need to be holistic, interlinked, and inclusive. Learn how to supercharge customer experiences and make your contact center future-ready by leveraging HCLTech’s Fluid Contact Center Intelligence (Fluid CCI) and AWS AI/ML services.

While utilities have historically been rich with data from customers, programs, and assets, many organizations often manage data in siloes. Source data can also be disorganized, with deficiencies in defined quality assurance and quality control processes. Learn how utilities are successfully embracing Accenture’s data-led transformation (DLT) and leveraging accelerators powered by AWS to reach their business objectives and meet regulatory obligations.