Category: AWS Amplify

In Part 1 of this blog series, we demonstrated why tiering and throttling become necessary at scale for multi-tenant REST APIs, and explored tiering strategy and throttling with Amazon API Gateway. In this post, Part 2, we will examine tenant isolation strategies at scale with API Gateway and extend the sample code from Part 1. […]

Many software-as-a-service (SaaS) providers adopt throttling as a common technique to protect a distributed system from spikes of inbound traffic that might compromise reliability, reduce throughput, or increase operational cost. Multi-tenant SaaS systems have an additional concern of fairness; excessive traffic from one tenant needs to be selectively throttled without impacting the experience of other […]

QsrSoft is a software as a service (SaaS) company that develops solutions for clients in the restaurant, hospitality, and retail industries to help them achieve operational excellence. QsrSoft has provided these services for more than two decades and now services over 14,000 locations. QsrSoft started using AWS in 2015 and fully migrated all their workloads […]

Recently, the Accenture AWS Business Group (AABG) assisted a customer in developing a secure and personalized Interactive Voice Response (IVR) contact center experience that receives and processes payments and responds to customer inquiries. Our solution uses Amazon Connect at its core to help customers efficiently engage with customer service agents. To ensure transactions are completed […]

September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. This post was co-written by Dhruba Mondal and Shhalu Mittal of Erickson Senior Living and Rielah De Jesus Erickson Senior Living is an owner, manager, and developer of retirement communities in the United States. We provide independent living, assisted living, […]