Business Productivity

Builders creating audio-video communication applications can find it challenging to load test using a large number of attendees because of the challenges with inviting large number of unique individuals to join a meeting. To overcome this issue, we have built a solution to let the builders test their application with a large number of attendees […]

The Amazon Chime SDK Public Switched Telephone Network (PSTN) Audio makes it easier for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda function. The CallAndBridge action enables developers to take an incoming call from one phone number and forward/bridge the caller to a new outbound call. […]

Amazon Chime SDK team has launched Amazon Voice Focus AMI for customers to help reduce noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]

When you start running Amazon Chime SDK implemented service in production, you want to make sure you are logging and monitoring usage of Chime SDK. This might be finding the duration of the meetings, or tracking attendee’s meeting activity, or simply checking the number of meetings being held to identify any abnormality. There are different […]

In November 2020, we launched the SIP media applications (SMA) feature in the US and certain other countries to make it easier for builders to enable Amazon Chime SDK meeting attendees to join via a landline or mobile phone. With SMA, builders can add phone numbers and customized voice menus to Amazon Chime SDK meetings […]

This is a guest blog written by Sorah Fukumori, Senior Software Engineer at Cookpad and organizer for RubyKaigi. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. RubyKaigi is the world’s largest international conference on the Ruby programming […]

The Amazon Chime SDK Public Switched Telephone Network (PSTN) Audio service makes it easy for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda functions. You can use the PSTN Audio service to build conversational self-service applications to reduce call resolution times and automate informational responses. In […]

In sales and service, chat messaging is an effective communication channel allowing customers and employees to communicate with each other as easily as they do with friends and family. These asynchronous conversations not only move the sales or service process forward they help develop a relationship between employees and customers. Common use cases include employees […]

The Amazon Chime SDK is a set of real-time communications components that developers can use to quickly add messaging, audio, video, and screen sharing capabilities to their applications. In previous posts, we showed customers how to deploy a demo chat app and how to deploy a demo meeting app. Since then, we have heard from […]

Live event organizers need to communicate in large streaming events, live streamed product demonstrations, and keynote speeches at a conferences over multiple modalities including video and chat, but existing chat solutions often do not scale to support tens of thousands of participants. Amazon Chime SDK messaging is secure, persistent, and can scale up to 100k […]